STAFF SERVICES ANALYST

State of California•West Sacramento, CA

48d•Hybrid

About The Position

This position is eligible to telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. This is subject to change based on operational need and/or future return to office orders. The successful candidate must reside in California upon appointment. Excellence in the Business of Government! Come join a team that creates: A collaborative team atmosphere founded upon ethics, integrity, and stewardship. A positive work environment that is open to change and invites its workforce to challenge processes. An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department. Under the supervision of a Staff Services Manager I, the Staff Services Analyst in the Facilities Management Division (FMD) Operations Center, is responsible for performing process development, customer service, quality control, training, analytical, and Maximo end-user support duties for FMD Customer Service Center (CSC) to support the growth and continuous improvement of Facility Operations and the Maximo program and provide value-added services to FMD internal/external customers. This position is Limited Term (12 months); it may become permanent, be extended, or be cancelled at any time. This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at [email protected]. Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey! You will find additional information about the job in the Duty Statement.

Requirements

Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors.
Resumes or other documents cannot substitute a state application.
Applicants who fail to submit a completed STD 678 (State Application) may be disqualified.
Only the most qualified candidates will be invited to an interview.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Statement of Qualifications - REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions.

Responsibilities

performing process development
customer service
quality control
training
analytical
Maximo end-user support duties for FMD Customer Service Center (CSC) to support the growth and continuous improvement of Facility Operations and the Maximo program and provide value-added services to FMD internal/external customers