Zwift-posted about 1 year ago
$106,500 - $170,000/Yr
Full-time • Mid Level
Remote • Long Beach, CA
Publishing Industries

The Staff Program Manager at Zwift is a pivotal role responsible for leading the software development team's processes, tools, and frameworks to ensure high-quality delivery. This position focuses on optimizing execution, supporting teams, and managing the Product team's portfolio and roadmaps. The ideal candidate will thrive in a dynamic environment, driving clarity and collaboration across cross-functional teams to deliver innovative features for Zwift's active user base.

  • Partner closely with Product and Engineering leadership to establish and refine best practices for the teams.
  • Develop and maintain intake, prioritization, program standards, and updates for key product and engineering programs.
  • Maintain release and product roadmap tracking sources of truth.
  • Implement PDLC and SDLC frameworks as needed.
  • Track key dates, OKRs, dependencies, and deliverables for Prod/Eng in project management software.
  • Deliver reporting on key programs on time and with accuracy.
  • Manage individual large cross-functional programs as needed.
  • Develop a system for accurately measuring the velocity and output of Program and team work.
  • Escalate programmatic issues early and often to Product and Engineer partners and leaders.
  • Develop ways of working between Product and Engineering teams that create efficiencies and unblock work.
  • Build deep relationships across the organizations with teams and establish trust with key leaders.
  • Design systems that measure the tracking of Product features including delivery and velocity of Product teams.
  • 7+ years of technical program, program, or project management experience leading cross-platform teams.
  • Experience delivering large scale programs through both the PDLC and SDLC.
  • Extensive experience in JIRA, Wrike, and other project management software.
  • Experience in leading, managing, and scaling teams while developing a positive team culture.
  • Demonstrated experience of driving clarity and ushering large, complex projects through successful delivery.
  • Thought leader with experience working autonomously and leading in a cross-functional setting.
  • A high level of comfortability with executive communication.
  • Success in leading agile teams at scale.
  • Experience developing and executing successful tracking of program, feature, and team velocities.
  • Exposure to sophisticated product and program management techniques like User Story Mapping, Journey Mapping, and Design Thinking.
  • Cross-platform device experience: mobile, desktop, etc.
  • Excellent communication skills with both technical and non-technical audiences.
  • Self-motivation to deliver results and a desire to continuously elevate yourself and your teammates.
  • Passion for cycling, running, triathlons, and other sports.
  • Passion for video games.
  • Experienced Zwifter.
  • Comprehensive and competitive benefits package including performance bonuses and equity.
  • Full range of medical, financial, and other perks and benefits.
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