Staff Professional Services Consultant

SentinelOne

1d

About The Position

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.
From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.
Please note that under Federal & FedRAMP regulations hiring for this role is limited to US citizens only.
FedRamp Staff may be subject to customer or third party background checks up to and including secret clearance if required by their role at SentinelOne.
If you’re passionate about engaging customers and delivering exceptional experiences, you’ll thrive with us. SentinelOne is expanding its Professional Services team and seeking a seasoned SIEM expert to lead post-sales engagements focused on our AI-powered SIEM product family. This is an exciting opportunity to work at the forefront of next-generation cybersecurity, directly contributing to successful customer outcomes and adoption.
We’re looking for a high-impact Professional Services Consultant who thrives in complex, real-world environments and takes pride in turning cutting-edge security technologies into measurable business value. You are hands-on, detail-oriented, and laser-focused on outcomes. Your mission goes beyond implementation—you’re here to help customers detect faster, respond smarter, and realize the full potential of their investment in SentinelOne’s platform.
As a core member of our delivery team, you’ll guide customers through the end-to-end implementation of SentinelOne’s AI SIEM. You’ll work closely with security and IT teams to ingest telemetry, normalize and enrich data, configure detections, and align security workflows across hybrid or cloud-native environments. Your consultative style, paired with strong technical and communication skills, ensures every deployment is tailored, effective, and aligned with each customer’s unique goals. If this sounds like you, and you want to contribute to a world-class team with an exceptional culture, we’d love to have you on board.

Requirements

• Possess a Customer-centric approach; you enjoy working with Customers and establishing strong relationships.
• Prior experience in a Professional Services Engineer/Implementation Engineer role or related field services (pre-sales, customer success, etc.)
• Adept at managing Customer expectations that resulting in high customer satisfaction.
• Project management skills, including coordinating resources within and outside of the company.
• Strong background with SIEM (Splunk, Devo, Qradar, Exabeam, etc.), big data platforms (Cassandra, Hadoop, etc.), data lakes (Snowflake, DataBricks), streaming analytics (Kafka), and/or log management (ElasticSearch, SumoLogic, etc.)
• Exposure to SOAR platforms (Cortex, Swimlane, Torq, etc.)
• Impeccable written and verbal communication skills.
• Experience in communicating with Customers from diverse cultures.
• Detail-oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multitasking environment and can adjust priorities on the fly.
• Ability to travel to visit prospects, customers, and partners on occasion (no more than 25% and as required).

Nice To Haves

• Some code writing proficiency is desired (C/C++, Bash, Perl, and/or Python, etc.)
• Experience with RegEx and writing parsers
• Background in cloud providers (AWS, Azure, Google) and technologies such as Kubernetes
• Spanish fluency is highly valued but not required
• Portuguese proficiency is a plus

Responsibilities

• Deliver implementation, enablement, and advisory services for SentinelOne AI SIEM and related technologies.
• Consult with Customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives.
• Possess a basic understanding of FedRAMP and the ability to deliver solutions in these environments.
• Work with Customers as a trusted advisor, helping guide them on ongoing security best practices, platform management, and product usage; identify and suggest new opportunities for applying the technology.
• Empower customers to take on the next wave of questions on their own.
• Collaborate with Service Delivery Partners, enabling them to provide the same level of service to their Customers.
• Represent and advocate for Customer needs/issues cross-departmentally.
• Continuously improve methodologies, deliverables, and processes to create an unparalleled Customer Experience.
• Contribute to internal best practices and HOWTO documentation.

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed