Staff Product Manager

BPChicago, IL
4dHybrid

About The Position

We are seeking a seasoned Staff Product Manager to lead strategic product initiatives and drive innovation in the retail domain. This role demands a strong blend of strategic vision, technical fluency, and hands-on experience in retail operations, particularly in field/retail store environment. You will collaborate with cross-functional teams—engineering, design, marketing, and operations—to deliver products that enhance customer experience and operational efficiency.

Requirements

  • Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business, Design).
  • Proven experience as a Product Manager, with a significant track record in a Staff or equivalent leadership role.
  • Retail Market Expertise: Leverage retail operations experience especially field execution and store-level processes.
  • Deep understanding and practical application of Agility core practices.
  • Demonstrated ability to drive Creativity and Innovation in product development.
  • Exceptional Communication, Facilitation, and Influencing skills.
  • Strong experience in Customer centric thinking and user research methodologies.
  • Proficiency in navigating and demonstrating Digital Ecosystems.
  • Experience in Creating and measuring impact for digital products.
  • Proven ability to lead and motivate cross-functional teams and foster Collaboration.
  • Expertise in Partner relationship management and stakeholder engagement.
  • Experience with Prototyping and rapid iteration.
  • Demonstrated ability in Leading through ambiguity and complex problem-solving.
  • Experience in Managing and optimizing design processes.
  • Prior experience in Knowledge Sharing initiatives and mentoring.
  • Ability to contribute to Managing Performance within a team.

Responsibilities

  • Product Strategy & Vision: Define and articulate a compelling product vision and strategy that aligns with business objectives and customer needs, particularly within the context of Digital Ecosystems.
  • Retail Operations Expertise: Apply deep knowledge of retail operations, including field execution, store processes, and supply chain, to inform product decisions.
  • Customer-Centric Development: Champion Customer-centric thinking throughout the product lifecycle, utilizing insights to drive product discovery, validation, and continuous improvement.
  • Agile Product Management: Lead and implement Agility core practices, fostering a collaborative and iterative development environment to deliver high-quality products efficiently.
  • Cross-Functional Leadership: Facilitate effective Collaboration across engineering, design, marketing, and other internal teams, ensuring alignment and shared understanding of product goals.
  • Stakeholder Management: Develop and maintain strong Partner relationship management, influencing key stakeholders and building consensus around product direction and priorities.
  • Impact Measurement & Optimization: Establish clear metrics for success, rigorously Creating and measuring impact of product features and initiatives, and using data to inform future iterations.
  • Innovation & Creativity: Drive Creativity and Innovation in problem-solving and product ideation, exploring new technologies and approaches to address market opportunities.
  • Communication & Knowledge Sharing: Effectively communicate product roadmaps, updates, and key decisions to diverse audiences. Champion Knowledge Sharing within the team and across the organization.
  • Design Management: Oversee and guide the Managing and optimizing design process, ensuring user experience and interface consistency and excellence.
  • Navigating Ambiguity: Demonstrate strong leadership in Leading through ambiguity, proactively identifying and addressing challenges in a fast-paced environment.
  • Prototyping & Validation: Champion the use of Prototyping and other validation techniques to test assumptions and gather early feedback on new product concepts.

Benefits

  • flexible working options
  • a generous paid parental leave policy
  • excellent retirement benefits
  • discretionary annual bonus program
  • long-term incentive program
  • generous retirement benefits that include a 401k matching program
  • pension for eligible employee
  • access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability
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