Staff Product Manager
About The Position
Gem is the only AI-first all-in-one recruiting platform. It brings together your ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow. By eliminating the headaches of juggling multiple tools, Gem helps customers boost recruiter productivity by up to 5x while saving 30-50% on technology costs. Over 1,000 organizations — from startups to industry leaders like Zillow, DoorDash, and Asana — trust Gem to fuel their growth. With an industry-leading 4.8/5 rating on G2, Gem is the platform recruiters actually love to use. Gem has raised $148M from renown investors including Accel, Greylock, ICONIQ, Sapphire, and Meritech. With Gem, you can experience the power of a truly connected recruiting platform — one consistent interface, unified data, smarter AI recommendations, and simplified permissions. Our customers achieve remarkable results: Just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as: Forbes America's Best Startup Employers 2025 Great Place to Work Certified, 2024 Fortune Best Workplaces for Millennials, 2023 We work in our San Francisco office three days per week. In-person collaboration is core to how we ship quickly and build great products together. The Team & Role Own Gem’s Top of Funnel AI products, including large-scale candidate search and retrieval systems used daily by thousands of recruiters, with end-to-end responsibility from problem definition through launch and iteration. Own search, retrieval, and AI-driven discovery experiences at scale Drive product strategy for one of Gem’s most important growth areas Partner deeply with engineering to make tradeoffs across relevance, latency, cost, and user experience in AI-powered workflows Translate recruiter intent into clear outcomes through intelligent systems What You’ll Do Day-to-Day: Turn customer insights and data into clear problem statements and product opportunities Define and maintain a roadmap that balances customer value, technical constraints, and long-term strategy Collaborate with design to validate concepts through prototypes and user testing Monitor product performance through metrics and customer feedback, and iterate accordingly Lead cross-functional coordination for launches, including internal enablement and documentation About You:
Requirements
- 7+ years of experience as a product manager in B2B SaaS
- Experience building or owning AI-powered products, especially in search, retrieval, ranking, or content discovery
- Ability to write evals that define high-quality results
- Interested in the latest AI advancements and using AI tools in your daily workflows
- Proven ownership of ambiguous, zero-to-one or major iteration products with measurable customer impact
- Comfort partnering deeply with engineers on technical tradeoffs that materially affect product quality and outcomes
- A track record of setting product strategy and direction, not just executing predefined roadmaps
Responsibilities
- Turn customer insights and data into clear problem statements and product opportunities
- Define and maintain a roadmap that balances customer value, technical constraints, and long-term strategy
- Collaborate with design to validate concepts through prototypes and user testing
- Monitor product performance through metrics and customer feedback, and iterate accordingly
- Lead cross-functional coordination for launches, including internal enablement and documentation
Benefits
- 10-year stock option exercise window
- Flexible Time Off and 16 paid holidays (including company wellness days)
- Best-in-class medical, dental, and vision coverage
- $1,200 annual learning and development stipend
- 16 weeks paid parental leave for all parents, plus $1,500 new-parent perk and flexible return-to-work options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
