Staff Product Manager, Web Presence & Platform

Stripe, Inc.•Chicago, IL

54d•Hybrid

About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Web Presence & Platform (WPP) is organized into two pillars: Platform and Presence. The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns Stripe's public-facing storytelling across stripe.com, including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces, as well as link.com, Sessions, and Stripe Press. Together, we shape how millions of people understand what Stripe is and what it can do for them. Stripe.com is known for design leadership and our commitment to craft and beauty. Stripe.com is the first impression many future customers have of Stripe, and we want our quality and attention to detail to shine through, and for visitors to find relevant and educational information about Stripe that moves them to become customers. We're hiring a product manager to lead the future of stripe.com, redefining the website in a changing product and technology landscape, and to accelerate Stripe's mission to increase the GDP of the internet. WPP is a highly cross-functional team and you'll work closely with product marketing, product, growth and brand partners, as well as with design, production, and engineering leadership within WPP. We balance the ongoing strategic evolution of stripe.com as a product, with global expansion, experimentation, as well as timely launches and events. You'll need to deeply understand the needs of our visitors, and drive how we demonstrate both the breadth and depth of Stripe's product set. You'll build and iterate on new interactive AI powered tools to surface the right product recommendations to visitors. You'll ensure these experiences are seamless and delightful as users progress through the conversion flow. You'll partner with product marketing to marry this new, dynamic and personalized content with our thoughtfully crafted site narrative. You'll be critical to our AEO efforts and to defining the changing role of a website in an agentic world. All while holding our high standard for exceptional craft and beauty. As a member of WPP's leadership, you'll devise and deliver on quarterly and yearly roadmaps focused on the strategic experiences we bring to our users. Last but not least, you'll partner with design leaders across Stripe to help shape a consistent and elevated design voice across Stripe's surfaces.

Requirements

10+ years of experience in product management, design, or engineering with at least 3+ years in senior capacity making company-level product decisions
Strong understanding of user interface (UI) and user experience (UX) principles and best practices
Technical familiarity with frontend development technologies including HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue.js
Strong written and verbal communication across business, design, and engineering audiences
Demonstrated experience leading company-wide initiatives influencing technical roadmaps

Nice To Haves

Built robust design systems at scale
Developed complex frontend applications with sub-1000ms load times
Strong (informed) point of view on how web applications should be built and composed
Experience working with user research to understand findings and turn them into actionable plans

Responsibilities

Partner with senior leadership to understand and uphold our ambitions for quality at scale and with velocity
Develop a strategy and roadmap that transforms stripe.com to achieve Stripe's 10-year goals
Develop novel experiences for stripe.com that embrace emerging LLM technology to develop relevant and tailored customer experiences, surfacing the right content for each visitor
Make the evolution of stripe.com as a product faster, easier, and a surprisingly great experience for Stripe's designers, developers, and marketers
Collaborate with engineering and design across time zones (PST, EST, CET) to ship high impact functionality that delights Stripe's designers, developers, and users
Define and track success metrics for quality and performance, and lead optimization

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume