Staff Product Manager, Digital Workspace

APEX Fintech Services•Austin, TX

13d•Hybrid

About The Position

As a Staff Product Manager for the Digital Workplace within Technical Operations at Apex, you'll own the strategic vision and execution for our Modern Workplace program, delivering world-class technology experiences for 1,500+ employees across multiple global offices. You'll drive measurable business outcomes for a high-impact portfolio including workplace services, office buildouts, device management integration, and international expansion support. Key outcomes include establishing operational excellence through metrics-driven delivery, scaling IT support for international employees while reducing cost-per-employee, championing employee-centric services that eliminate friction and boost productivity through innovation with in-office technology. As a Staff-level individual contributor, you'll set product strategy for a digital workplace, influence cross-functional roadmaps spanning Corporate IT, Facilities, and HR, serve as subject matter expert on workplace technology trends, and represent this product area in executive decision-making. Success requires strong technical acumen across M365, device management, A/V solutions, and enterprise collaboration platforms, combined with the ability to translate business needs into scalable product solutions that support Apex's growth.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field (or equivalent work e required; Master's degree (MBA, MS in CS or Engineering) is strongly preferred.
12+ years in product management with 5+ years in a senior product role
Proven track record owning business outcomes for a product area, including P&L or revenue accountability.
Experience building and scaling product teams, developing talent, and establishing product operating models.
Business and portfolio leadership: focuses on revenue and customer outcomes; develops investment strategy; drives market expansion and competitive positioning.
Operational excellence: establishes team operating models, governance, and quality standards; ensures execution discipline and risk management.
Cross-functional partnership: collaborates with peer leaders across Engineering, Design, GTM, and Operations; drives trade-offs and resolves conflicts at leadership level.
Executive communication and influence: presents to senior leadership; frames opportunities and trade-offs at business level; drives strategic alignment; represents product area in strategic planning.
Analytics and business intelligence: leverages product analytics and market data to inform strategy; uses metrics to drive business outcomes; validates decisions with data.
Organizational change leadership: leads teams through transformations and restructures; identifies how teams need to adjust to change; navigates ambiguity and complexity in fast-paced, dynamic environments.
Innovation and problem-solving: identifies opportunities for new capabilities and business models; innovates on product approaches; overcomes organizational and technical limitations.

Responsibilities

Develop and refine product management strategy and vision for your product area: create and maintain roadmap that communicates vision and priorities to stakeholders; ensure alignment with broader business strategy; drive revenue, customer satisfaction, and operational efficiency.
Provide technical and functional guidance to a team of product managers: Foster a culture of innovation and high performance; provide mentoring, coaching, assist with performance reviews, and professional development for team members.
Oversee product lifecycle management: Ensure planning, development, launch, and enhancement of products; work with the team to effectively manage the lifecycle of each product, addressing market demands, technology trends, and regulatory environments.
Work closely with cross-functional teams: Collaborate with marketing, sales, engineering, and customer success to ensure product strategies are well understood and supported across the organization; serve as product evangelist to build awareness.
Lead cross-organizational initiatives and establish new capabilities: Drive programs spanning multiple products or functions; navigate organizational change; establish new capabilities, business models, or go-to-market approaches.
Analyze market trends and customer needs: analyze market trends, customer needs, and competitive offerings to identify opportunities for new products or improvements; guide team in conducting research to validate and refine product concepts.
Define performance metrics and ensure optimal resource allocation: define and analyze product performance metrics; work with leadership on resource allocation decisions; adjust strategies as needed to deliver on business goals.