Staff Product Designer

Convergint

9h•Remote

About The Position

Convergint is a leading global security systems integrator dedicated to being the best service provider for its customers, guided by its 10 Values and Beliefs. The company is actively building its digital future, developing products for customers, partners, and internal colleagues. This role offers the opportunity to join a small, senior team where design is a strategic function, not an afterthought. The Staff Product Designer will serve as a design leader across multiple product teams, balancing hands-on design work with the management and mentorship of a small team of two designers. This player-coach position involves shipping design work while simultaneously elevating the overall standard of design quality within the organization. The role is crucial in shaping how people experience security technology and building meaningful human experiences.

Requirements

Enterprise experience thinking: Connects strategy, user needs, and technical constraints to design meaningful user experiences across domains
Strategic and forward-thinking: Brings vision and clarity to ambiguous design problems and recommends a cohesive strategy and approach to move forward
Outcome-obsessed: Focuses on measurable customer and business impact
Influential leader: Builds trust and alignment across product, engineering, and leadership through strong design vision and communication
Quality Delivery at scale: Ships polished, well-considered work across multiple product teams while maintaining quality and consistency
Customer and colleague empathy: Deeply understands the needs of customers, partners, field technicians, and internal users
Coach and elevate: Raises the bar for the design function through mentorship, critique, and setting a high standard of craft
Pragmatic systems builder: Considerate of when to build or adapt existing tools and establishes design standards that scale without over-engineering
Deep Figma expertise, including component libraries, design tokens, and collaborative workflows that scale across teams
Uses AI tools effectively to validate ideas early and accelerate design velocity
Excellent communication skills, including the ability to simplify complex workflows and tell compelling stories through design artifacts and presentations
8+ years of product design experience at product-driven companies
A portfolio showing strong visual design fundamentals and polished UI craft
Experience managing or mentoring designers
Comfort with ambiguity and complex B2B/enterprise workflows
AI-forward mindset—you use AI tools to prototype and accelerate your work
Pragmatic approach to design systems—you know when to build, buy, or adapt
Strong communication skills—you can present to leadership and tell a compelling story

Nice To Haves

Experience in physical security, IoT, or industrial tech
Front-end familiarity (HTML/CSS) for seamless design-to-dev handoff
User research experience or partnership
Experience with accessibility standards (WCAG)

Responsibilities

Lead end-to-end design for products serving customers, partners, and internal colleagues
Manage and mentor two product designers, helping them grow and deliver great work
Establish design standards and systems that scale—pragmatically, not from scratch
Partner with product and engineering to shape strategy, not just execute on specs
Prototype rapidly using modern tools including AI to validate ideas early
Champion human-centered design in a technical, complex domain