Staff Proctor

University of Iowa • Iowa City, IA

1d • $22,000 • Onsite

About The Position

University of Iowa Distance and Online Education is seeking a Staff Proctor at 50%25 for the Academic Year. If you are interested in a part time schedule and assisting in exam proctoring, this might be the job for you!
Position will require 20 hours per week during the academic year (August 1 – May 31). Evening hours are required during the fall and spring semesters.
As a Staff Proctor, you will administer in person testing and review virtually proctored exams. You will troubleshoot and train faculty, staff, and students to use exam scheduling, proctoring, and delivery software. You will also have the opportunity to:
Facilitate exam proctoring by preparing exams and rooms for testing, verifying student identities, checking students in and out of the Test Center, reviewing individual exam guidelines with testers, assisting with technical difficulties, monitoring for and reporting academic misconduct, processing completed exams and reviewing virtually proctored exams.
Use MAUI and ICON to verify exams, troubleshoot and correct exam issues as needed.
Troubleshoot software and hardware issues that arise for exams delivered at the Test Center and virtually.
And more!
About the Department: University of Iowa Distance and Online Education, a unit within University College, partners with colleges and departments throughout the university to provide exam support for students in online courses, and SDS accommodations and make up exams for students in on-campus courses. Additionally, we administer non-University of Iowa exams for community members. The exam services team supports instructors in the development and delivery of proctored exams to facilitate an efficient and secure exam process for both instructors and students.
For a full job description, including all duties and competencies assigned, please e-mail the contact listed below. Click here to learn more about the Office of the Provost at the University of Iowa.

Requirements

• Bachelor’s degree or an equivalent combination of education and related experience in instructional support may also serve to meet this minimum education requirement.
• Experience (typically 6 months – 1 year) working in an educational setting.
• Demonstrates a Basic proficiency level in: Manage multiple concurrent projects and/or activities and effectively prioritize and allocate time and resources.
• Meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner.
• Summarize and simplify technical concepts and explain those concepts in simple, clear language appropriate to the audience.
• Apply communication techniques and relationship building skills to work with a variety of individuals and groups in a constructive and collaborative manner. Includes excellent oral, written, and interpersonal communication with internal and external customers.

Nice To Haves

• Experience using instructional technologies such as learning management systems, virtual classrooms, etc., to develop and deliver exams for on-campus and off-campus students.

Responsibilities

• Facilitate exam proctoring by preparing exams and rooms for testing, verifying student identities, checking students in and out of the Test Center, reviewing individual exam guidelines with testers, assisting with technical difficulties, monitoring for and reporting academic misconduct, processing completed exams and reviewing virtually proctored exams.
• Use MAUI and ICON to verify exams, troubleshoot and correct exam issues as needed.
• Troubleshoot software and hardware issues that arise for exams delivered at the Test Center and virtually.

Benefits

• Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies.
• Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.
• Grow professionally with advanced training, leadership development, and tuition assistance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level