STAFF & LABOR RELATIONS SR CONSULTANT

Duke Careers • Durham, NC

5d

About The Position

Advise and assist management and staff to respond to employee issues and concerns by interpreting applicable HR policies and procedures and making responsible recommendations in these areas as necessary and appropriate; initiate recommendations for appropriate measures to address underlying systemic problems or issues represented by the expressed concern, including but not limited to, suggestions on policy clarification or development, interpretation of the Adjunct Union CBA, appropriate training or other development interventions.

Work Performed

Serve in a specialist, liaison capacity for Staff & Labor Relations and respective entities; evaluate and research professional trends and issues in specialty areas relevant to HR; educate other HR staff about specialty to ensure consistent and equitable application of HR policies and procedures; collect, research and disseminate appropriate internal and external material on HR issues and trends, and provide in-service training support as well as the development of Duke-wide programs to enhance understanding of this material as needed; identify and recommend new policy or program initiatives in specialty areas designed to enhance delivery and quality of service.
Apprise the Associate Vice President of Staff & Labor Relations of organizational issues, problems or trends; prepare reports, analyses and other written communication setting forth progress, adverse trends and appropriate recommendations or conclusions as necessary or requested.
Implement and coordinate HR programs supporting organizational strategic objectives for creating and maintaining a model work place, including but not limited to, promotional career advancement programs, employee participation and input vehicles, and management development and training. Provide staff support on implementing major organization-wide projects, including but not limited to, employee opinion surveys, multi- cultural awareness and sensitivity programs and employee advocacy/conflict resolution procedures. Identify problem employee relations areas that impede organizational progress; recommend appropriate interventions and/or other corrective actions as needed.
Participate in the interactive process to identify and assess options for providing reasonable accommodations and access to eligible employees in accordance with the ADA and other disability laws. Provide guidance and assistance to supervisors/managers regarding interpretation, compliance, and enforcement for FMLA.
Investigate labor relations problems and assist with the coordination of appropriate responses to effectuate satisfactory resolution. Serve as a representative at hearings, grievances, and meetings regarding labor relations matters.
Since this position will provide support for the University and the Health System, there will be times where "oncall" weekend and holidays are to be expected.
Determine the appropriateness of proposed disciplinary action to address employee misconduct, and oversee the disciplinary process to ensure compliance with University, Health System, Federal, State, and local laws and/or regulations. Work with administrators and managers to ensure compliance with collective bargaining agreements.
Perform other related duties incidental to the work described herein.

Requirements

• Work requires an educational background normally equivalent to a bachelor's degree in business administration or higher education administration. A master's degree in a related discipline is desirable.
• Work requires five years of demonstrated HR management experience in a dynamic complex service culture with multiple missions. Experience in a health care and/or research setting preferred.
• Significant professional management experience and leadership skills.
• Must possess expert knowledge of labor laws, collective bargaining, human resources trends, programs, policies, practices and procedures.
• Must be able to build coalitions/networks to maximize success.

Nice To Haves

• Experience in a health care and/or research setting preferred.

Responsibilities

• Advise and assist management and staff to respond to employee issues and concerns by interpreting applicable HR policies and procedures and making responsible recommendations in these areas as necessary and appropriate
• Initiate recommendations for appropriate measures to address underlying systemic problems or issues represented by the expressed concern, including but not limited to, suggestions on policy clarification or development, interpretation of the Adjunct Union CBA, appropriate training or other development interventions.
• Serve in a specialist, liaison capacity for Staff & Labor Relations and respective entities
• Evaluate and research professional trends and issues in specialty areas relevant to HR
• Educate other HR staff about specialty to ensure consistent and equitable application of HR policies and procedures
• Collect, research and disseminate appropriate internal and external material on HR issues and trends, and provide in-service training support as well as the development of Duke-wide programs to enhance understanding of this material as needed
• Identify and recommend new policy or program initiatives in specialty areas designed to enhance delivery and quality of service.
• Apprise the Associate Vice President of Staff & Labor Relations of organizational issues, problems or trends
• Prepare reports, analyses and other written communication setting forth progress, adverse trends and appropriate recommendations or conclusions as necessary or requested.
• Implement and coordinate HR programs supporting organizational strategic objectives for creating and maintaining a model work place, including but not limited to, promotional career advancement programs, employee participation and input vehicles, and management development and training
• Provide staff support on implementing major organization-wide projects, including but not limited to, employee opinion surveys, multi- cultural awareness and sensitivity programs and employee advocacy/conflict resolution procedures
• Identify problem employee relations areas that impede organizational progress
• Recommend appropriate interventions and/or other corrective actions as needed.
• Participate in the interactive process to identify and assess options for providing reasonable accommodations and access to eligible employees in accordance with the ADA and other disability laws
• Provide guidance and assistance to supervisors/managers regarding interpretation, compliance, and enforcement for FMLA.
• Investigate labor relations problems and assist with the coordination of appropriate responses to effectuate satisfactory resolution
• Serve as a representative at hearings, grievances, and meetings regarding labor relations matters.
• Determine the appropriateness of proposed disciplinary action to address employee misconduct, and oversee the disciplinary process to ensure compliance with University, Health System, Federal, State, and local laws and/or regulations
• Work with administrators and managers to ensure compliance with collective bargaining agreements.
• Perform other related duties incidental to the work described herein.

Benefits

• Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees