About The Position

We're seeking a highly organized and communicative Technical Program Manager to guide enterprise-wide projects from concept to successful launch, beginning with a focus on Salesforce technical program management. In this role, you'll collaborate with Sales, Marketing, Support, and Application Engineering to deliver, enhance, and maintain CRM solutions. You’re passionate about technology, thrive in a collaborative environment, and have a knack for translating technical details into clear action plans.

Requirements

  • Bachelor's degree and 8 years of experience managing enterprise-level IT projects, including data/system migrations.
  • Strong understanding of IT systems, infrastructure, and development processes.
  • Outstanding communication skills for both technical and non-technical audiences, experience presenting at executive levels, and demonstrated ability to write concise updates for senior audiences.
  • Experience improving business processes in complex, matrixed enterprise organizations.
  • Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.

Nice To Haves

  • Proven experience leading the strategy, planning, and execution of complex Salesforce implementations, enhancements, and integrations.
  • Sales or Sales Strategy & Operations experience would also be valuable.
  • Experience managing infrastructure changes related to mergers, acquisitions, or divestitures.

Responsibilities

  • Champion project success: Define goals, timelines, and budgets in partnership with diverse teams.
  • Drive seamless execution: Proactively monitor progress, anticipate roadblocks, and find solutions.
  • Lead change with clarity: Develop communication plans to guide users through system transitions.
  • Enhance IT processes: Collaborate within IT to streamline and improve our engagement and governance models.
  • Be the communication hub: Keep stakeholders at all levels informed and aligned for successful outcomes.
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