Staff IT Product Manager, GTM

Rubrik Job Board • Palo Alto, CA

8d

About The Position

We are looking for a meticulous and seasoned Staff IT Product Manager specializing in the Quote-to-Cash (QTC) process. This role is crucial in ensuring seamless integration and optimization of the QTC lifecycle within a company's systems and processes.
The QTC process encompasses the entire sales cycle, from generating an initial quote for a product or service to collecting the final payment.

Requirements

• Extensive Product Management Experience: 10+ years of experience as a Product Manager, preferably with direct ownership of QTC systems and workflows, and experience in an Agile development environment.
• QTC Expertise: Deep understanding of the entire Quote-to-Cash process, including sales, contract management, order management, billing, and revenue recognition.
• Technical Acumen: Strong understanding of the technology landscape related to QTC, including CRM systems like Salesforce, CPQ tools, and billing platforms.
• Business Analysis Skills: Demonstrated ability to gather and analyze business requirements, identify process gaps, and translate them into actionable specifications.
• Strategic Thinking: Ability to develop and execute a strategic vision for QTC products, balancing big-picture thinking with attention to detail.
• Strong Communication and Collaboration Skills: Excellent written and verbal communication skills, with the ability to effectively engage with both technical and non-technical stakeholders, influence decisions, and drive consensus.
• Data Analysis Skills: Proficiency in analyzing data using tools like Excel or SQL to identify trends, measure performance, and inform decision-making.
• Problem Solving & Decision Making: Proven track record of solving complex problems, navigating competing priorities, and making sound decisions based on data and insights.
• Agile Methodology Experience: Familiarity with Agile principles and practices, including backlog grooming, sprint planning, and retrospectives.

Nice To Haves

• Bachelor's degree in Business, Computer Science, or a related field.
• Experience with QTC platforms like Salesforce CPQ, Oracle CPQ, Zuora, or similar.
• Experience in a high-growth, enterprise software company.
• Knowledge of SOX compliance requirements
• Experience with process automation, Lean/Six Sigma, or similar methodologies

Responsibilities

• Leading Product Strategy: Developing and driving the vision and execution of the Quote to Cash platform and its integrations, often including systems like Configure, Price, Quote (CPQ), Order Management (OM), and Service contract/Entitlement.
• Process Optimization: Owning, optimizing, and continuously improving end-to-end QTC business processes. This includes identifying process gaps, streamlining workflows, and implementing best practices.
• Stakeholder Collaboration: Acting as a liaison between various teams including Sales, Finance, Engineering, and Revenue Operations to gather requirements, manage expectations, and ensure smooth execution of QTC initiatives.
• Technology Implementation and Integration: Overseeing the implementation, integration, and adoption of QTC solutions and related technologies.
• Roadmap Development: Defining and maintaining a product roadmap for QTC solutions, ensuring alignment with business objectives and growth strategies.
• Requirements Management: Translating business requirements into detailed specifications (e.g., user stories, process flows, acceptance criteria) for development teams.
• Analytics and Reporting: Defining and tracking key performance indicators (KPIs) related to QTC, such as quote acceptance rates, time-to-cash, and billing accuracy, and leveraging data to drive continuous improvement.
• Change Management: Leading and supporting change management efforts to ensure smooth adoption of new processes and tools across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level