Staff HDD Embedded System Engineer

Western Digital • Irvine, CA

15h • Onsite

About The Position

Embedded System Engineer to provide electronics support to firmware, manufacturing, and customer facing teams for all HDD products:
Provide firmware support. Collaborate with firmware development teams to ensure new hardware features are utilized completely and correctly. Work with the FW and HW design team to quickly resolve any electronic issues to ensure product schedules are not gated - includes working with the FW team to come up with a Firmware solution for hardware use cases.
Provide Manufacturing Support. Collaborate with manufacturing teams to ensure electronic issues are quickly resolved to not impact yield, quality, or shipments to customers. Develop tools and data mining strategies to monitor and assess failure trends in manufacturing.
Provide Customer Support. Collaborate with FAE and WWFA teams to ensure issues do not delay qualification or impact customer satisfaction. Data mining of customer data for failure trends.
Staff Embedded System Engineers have broad system level knowledge and some subject matter expertise in one or more areas of the design. They should be aware of technical advances within their area of specialization and may contribute to setting the direction necessary for the group to continuously improve its ability to solve problems and provide support.
Staff Embedded System Engineers should utilize methodical problem-solving processes. They are proficient in using debug tools and techniques. They should own and maintain the tools utilized in their area of expertise. They should be able to independently solve complex problems in their area of expertise.
Staff Engineers should meet their goals with some direction and supervision. They should proactively provide status with clear and concise summaries of complex problems.

Requirements

• BS with 5+ years’ experience
• Some system level knowledge of HDD with understanding of both firmware and hardware.
• Familiarity with the HDD lab debug environment.
• Familiarity with HDD Failure modes to triage a failure and the tools to isolate the failure to a particular design area: Blink Codes, error logs (ShowStop/Debug Snapshots), Bus Traces, firmware Event Trace Logging (ETL)
• Understanding of high speed signal guidelines for printed circuit boards and ability to identify potential signal integrity problems when reviewing schematics
• Proficient in Hardware debug using oscilloscopes, signal generators, logic analyzers, bus analyzers, hardware embedded trace, test muxes, GHS Probe, and Serial Debugger.
• Familiarity with C++ code. Ability to modify code for the design-of-experiments.
• Ability to develop and maintain test scripts written in TCL and Python.
• Strong Problem Solving including practical knowledge of A3 and 8D methodologies.
• Strong communication. Especially the ability to collaborate across engineering organizations, geographies, and cultures. Also, the ability to provide clear and concise summaries of complex problems.

Responsibilities

• Provide firmware support.
• Collaborate with firmware development teams to ensure new hardware features are utilized completely and correctly.
• Work with the FW and HW design team to quickly resolve any electronic issues to ensure product schedules are not gated - includes working with the FW team to come up with a Firmware solution for hardware use cases.
• Provide Manufacturing Support.
• Collaborate with manufacturing teams to ensure electronic issues are quickly resolved to not impact yield, quality, or shipments to customers.
• Develop tools and data mining strategies to monitor and assess failure trends in manufacturing.
• Provide Customer Support.
• Collaborate with FAE and WWFA teams to ensure issues do not delay qualification or impact customer satisfaction.
• Data mining of customer data for failure trends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level