Staff Experience Project Manager

Mercedes-Benz R&D North AmericaAtlanta, GA
2d

About The Position

At Mercedes-Benz Research & Development North America (MBRDNA), we are committed to delivering world-class automotive technologies that push the boundaries of what is possible. Our teams of highly skilled engineers and designers use cutting-edge software and technology, to enhance the driving experience and reduce environmental impact. The Infotainment & AI department is responsible for innovating and evolving the in-vehicle infotainment system for US customers, with the ambition to deliver a best-in-class, market-leading infotainment experience. By combining software platforms, AI capabilities, and customer-centric design, the department drives differentiation and customer satisfaction across the Mercedes-Benz portfolio. The Staff Experience Project Manager owns the end-to-end delivery of complex infotainment experience initiatives across multiple teams and workstreams. This role operates at a strategic execution level—driving alignment, resolving cross-functional dependencies, and ensuring that experience priorities are delivered with high quality, predictability, and impact.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Business, or a related field, or equivalent work experience
  • 7+ years of relevant work experience
  • Strong ability to drive execution in complex, matrixed organizations
  • Proven experience leading large-scale software or digital product initiatives
  • Excellent stakeholder management and communication skills
  • Ability to operate independently and influence without authority
  • Experience with Agile, hybrid, and scaled delivery models
  • Strong analytical, organizational, and problem-solving skills
  • Comfortable working across cultures and time zones
  • Standing and sitting for long periods of time
  • Ability to get in and out of test and production vehicles as needed
  • Valid driver’s license

Nice To Haves

  • Experience with infotainment, automotive, or consumer technology products
  • Experience supporting UX- or customer-experience-driven initiatives
  • Experience working with global and market-facing organizations
  • PMP, SAFE, Agile, or similar project management certification

Responsibilities

  • Own end-to-end planning and delivery of large, cross-functional infotainment initiatives
  • Structure ambiguous experience initiatives into executable programs and milestones
  • Drive alignment across Product Management, UX, QM, Engineering, Data Science, and global stakeholders
  • Manage dependencies, risks, and trade-offs across multiple workstreams
  • Lead complex planning, execution, and release coordination activities
  • Act as a trusted execution partner to Staff and Principal-level PMs, UX, and Architects
  • Proactively identify delivery risks and drive mitigation strategies
  • Provide clear, executive-ready status reporting and recommendations
  • Improve project management processes, tools, and operating models across the org
  • Mentor and guide junior project managers
  • Role requires close collaboration with US and global stakeholders
  • Occasional travel may be required
  • Job responsibilities may evolve based on business needs

Benefits

  • Medical, dental, and vision insurance for employees and their families
  • 401(k) with employer match
  • Up to 15 company-paid holidays
  • Paid time off (flexible time off for salaried employees), sick time, and parental leave
  • Tuition assistance program
  • Wellness/Fitness reimbursement programs
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