Staff Experience Designer - Core

PayPal • San Jose, CA

2d • Hybrid

About The Position

As a Staff Experience Designer for the Venmo core team, you'll shape how millions of users experience the Venmo app. You'll craft end-to-end experiences that solve complex problems and inspire delight through thoughtful design, strategic insight, and compelling storytelling. You will be part of the Venmo Core Experiences Design team reimagining our core end-to-end experiences for Venmo consumers. You’ll work closely with your product and engineering partners to inform and drive the strategy and roadmap. You will work with other leaders and cross-functional team members to build and deliver the best possible experiences across all aspects of P2P, growth experiences, groups experiences, and our other core experiences. Expect an immersive, fast-paced environment, overseeing multiple projects, while flexing your skills as an effective communicator — especially when it comes to relaying creative concepts to our design teams and company stakeholders.

Requirements

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• At least 5+ years working in product design, with a blend of UX and visual design strengths.
• Bachelors, Masters, or equivalent experience in one of the following areas: Design, Information Architecture, Human Factors, or equivalent project/portfolio experience.
• A portfolio of work, showcasing design excellence in delivering impactful business outcomes, and a high bar for craft.
• Experience working at either an agency or from within a consumer facing app.
• Mastery of product design methodology and lifecycle across significant channels and platforms.
• Customer-focused, with experience using design research methods to uncover customer insights.
• Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plans with little day-to-day oversight.
• Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design.
• Ability to work across design systems fluidly, and driving cohesion across related products and surfaces that span across the PayPal network
• Exceptional communication, presentation, and stakeholder management skills.
• Extensive experience working with resources such as pattern library, repositories, and internal communication tools.
• Solid mastery of Figma and prototyping tools

Responsibilities

• Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
• Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
• Lead some projects or programs within the product function and may coordinate activities of others
• Design process, product, and service improvements based on understanding of business needs and industry trends
• Determine methods and procedures on new assignments that may impact activities of others
• Analyze business trends to inform user experience strategies and initiatives.
• Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees