Sr Staff Experience Designer - Core

PayPal • San Jose, CA

2d • Hybrid

About The Position

As a Senior Staff Experience Designer, you'll shape our core end-to-end experiences for millions of Venmo users. You'll solve complex problems and inspire delight through thoughtful design, strategic insight, high craft, and compelling storytelling. You'll partner closely with cross-functional teams—product, engineering, research, and marketing—to define possibilities, align around shared vision, and turn complex challenges into elegant solutions. You'll lead by example, guiding teams through ambiguity with clear thinking and user-first mindset. You'll champion design excellence across the organization, mentoring others and elevating craft to ensure every experience delivers measurable value. Expect a fast-paced environment overseeing multiple projects while demonstrating strong communication skills, especially when relaying creative concepts to design teams and stakeholders.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• At least 8+ years working in product design, with a blend of UX and visual design strengths.
• Bachelors, Masters, or equivalent experience in one of the following areas: Design, Information Architecture, Human Factors, or equivalent project/portfolio experience.
• A portfolio of work, showcasing design excellence in delivering impactful business outcomes, and a high bar for craft.
• Experience working at either an agency or from within a consumer facing app.
• Mastery of product design methodology and lifecycle across significant channels and platforms.
• Customer-focused, with experience using design research methods to uncover customer insights.
• Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plans with little day-to-day oversight.
• Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design.
• Exceptional communication, presentation, and stakeholder management skills.
• Extensive experience working with resources such as pattern library, repositories, and internal communication tools.
• Sound understanding of Figma and prototyping tools

Responsibilities

• Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
• Develop and deliver innovative strategies that benefit customers and product users
• Lead major business projects which impact the Experience Design job family
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
• Mentor and guide junior team members in user-centered design practices.

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees