Staff Enterprise Architect - US West

Cockroach Labs•San Francisco, CA

27d•Hybrid

About The Position

Category-defining tech. Career-defining work. Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role An essential role within our Professional Services team, our Staff Enterprise Architects help customers fully realize the technical and business benefits of CockroachDB. We believe that in order for an Enterprise Architect to be successful, they must understand every part of the database and its context, including modern and legacy deployment tools and systems, both on premise and in the cloud, the surrounding infrastructure stack, and produce reusable artifacts that demonstrate strengths and disseminate the information, while balancing both reactive and proactive activities. While location for the role is flexible, you must be located on the West Coast to qualify for this position. You Will Own and deliver expert technical guidance and assistance to our customers during their planning, design, testing, migration, and implementation efforts as they modernize both their legacy SQL applications and new, next generation applications. Utilize your deep technical skills to provide measurable value to customers and drive sales growth. Educate customers on the unique capabilities of CockroachDB and design solutions to meet a wide variety of challenges. Drive adoption and implementation of Cockroach Labs tools/features by leading requirements and design sessions, migration analysis and strategy, performance analysis and tuning, hands-on product and technical workshop sessions Need to learn new technologies constantly and quickly in order to keep pace with customer environments. As a member of the Revenue organization, you will partner with members of the Sales and Customer Success teams in driving new business opportunities and expanding adoption in existing customer organizations. Develop and implement best practices, processes and tools which can continually enhance Cockroach Labs’s Professional Services offerings. The Expectations In your first 30 days, you will learn about CockroachDB and figure out where the product would be a good fit and for which use cases. During this time, we also believe it’s important for you to establish internal relationships across sales, product, and engineering to be able to effectively navigate resources to help you in your efforts with customers. After 60 days, you will be leading customer engagements, including design, testing, identifying refactoring opportunities, designing migration strategies, datebase implementation methods, and executing on solution deployment. As you continue to grow in the role, you will be moving into owning best practices and industry solutions, developing reusable artifacts supporting the organization's growth and intellectual property. The artifact creation and re-use are key to help both pre and post sales activities.

Requirements

8+ years of relevant experience.
Strong experience writing, developing and presenting technical content for external audiences.
A mix of skills that can include an in-depth knowledge of databases (particularly relational, SQL-based), distributed systems, public cloud systems, containers and VM, orchestration tools, linux systems for benchmarking, and modern enterprise software architecture and development.
Technical knowledge of enterprise applications, platforms, and data ecosystem, with the ability to go deep on technical aspects in order to understand current and future customer needs and present CockroachDB technical benefits.
Experience in designing and building cloud-based deployment infrastructures. The focus will be database-centric, although you understand that the database is only one component of the tech stack. You must be able to work within a customer environment in order to understand their current stack and be able to design a solution that makes the best use of CockroachDB.
You will be familiar with various infrastructure stacks and technologies (bare metal, cloud, VM, containers, orchestration), network, security, etc.
Experience as a software engineer with in-depth and practical experience working with a relational database.
Expertise in analyzing, monitoring, and troubleshooting large-scale distributed systems.
Experience in shell programming and scripting (i.e., Bash).
Proficiency working with algorithms, data structures, and production troubleshooting.
Expertise in working with major cloud providers (AWS, Azure, GCP) and Cloud APIs.
Debugged and optimized code as part of your work delivering a scalable, event driven microservice based application.
Experience building collaborative relationships with your colleagues. You enjoy being part of the review process and partnering with your teammates on challenging problems.
1-3+ years of experience as a Technical Architect with a proven success record.
1-3+ years of experience as an Engineer architecting a modern enterprise software application, such as Domain Driven Design and Event-based architectures.
A degree in Computer Science or other technical qualification.

Nice To Haves

Software development using one or more of the following: Go, C, C++, Python, Java is a plus.

Responsibilities

Own and deliver expert technical guidance and assistance to our customers during their planning, design, testing, migration, and implementation efforts as they modernize both their legacy SQL applications and new, next generation applications.
Utilize your deep technical skills to provide measurable value to customers and drive sales growth.
Educate customers on the unique capabilities of CockroachDB and design solutions to meet a wide variety of challenges.
Drive adoption and implementation of Cockroach Labs tools/features by leading requirements and design sessions, migration analysis and strategy, performance analysis and tuning, hands-on product and technical workshop sessions
Need to learn new technologies constantly and quickly in order to keep pace with customer environments.
As a member of the Revenue organization, you will partner with members of the Sales and Customer Success teams in driving new business opportunities and expanding adoption in existing customer organizations.
Develop and implement best practices, processes and tools which can continually enhance Cockroach Labs’s Professional Services offerings.