Staff Engineer, Incident Management System

Netskope • Santa Clara, CA

3d

About The Position

About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . About the role Incident Management Services operate within a distributed microservice architecture, handling a large volume of incidents generated by scanning agents such as Data Loss Prevention components. Our comprehensive suite of services is designed to streamline incident handling, facilitate forensic investigations, securely upload and download high-scale customer-sensitive data to customer-configured cloud endpoints for further investigations. It provides a workflow for admins to view incidents, forensics and take action on them. What’s in it for you As a member of this team you will work in an innovative, fast-paced environment with other experts to develop and enhance Incident Management capabilities. You will solve complex scale problems and deploy and manage the solution in production, including interactions with well known SaaS and IaaS Applications via their APIs at cloud scale. If you are driven by high-quality, high-velocity software delivery challenges, and using innovative and cutting edge solutions to achieve these goals, we would like to speak with you.

Requirements

• 10+ years of experience in designing and developing enterprise-grade software, with a strong focus on building scalable, high-performance cloud services using a microservices architecture
• Must have strong capabilities in driving architectural decisions, selecting the right technologies(database, messaging system, APIs, etc) and guiding the team through large scale architectural changes.
• Expertise in Incident Management System tools and workflows, specializing in building scalable solutions for incident tracking, automation and response.
• Strong experience in designing and optimizing Incident Management integrations and workflows is required.
• In-depth knowledge and hands-on experience with Secure Vault(HSM), Ceph datastore, encryption standards are required.
• Excellent analytical / problem solving skills and a firm grasp of algorithms and data structures
• Expertise with Docker and Kubernetes, helm charts.
• Deep understanding of kubernetes and its debugging is a must.
• Experience with NoSQL databases (MongoDB, MariaDB, Cassandra etc) and messaging technologies such as Kafka
• Must have expertise in REST APIs and their application in SaaS, PaaS and IaaS
• Strong OO design and programming programming skills, and experience with Python and Golang.
• Experience with HTTPS and Web 2.0 programming required.

Nice To Haves

• Exposure to Incident Management tools like SCIM, Splunk is preferred.
• Exposure to AWS is preferred
• Experience with SOAP, JSON and other web API frameworks
• MSCS or equivalent is strongly preferred

Responsibilities

• Designing and building large-scale, highly-replicable cloud-based products and services
• Building REST APIs to provide provisioning services
• Coding in Golang and Python
• Using emerging technologies to build a highly performant, distributed and scalable system that can seamlessly interoperate with other enterprise elements.
• Designing data access layers to optimize the storage and retrieval of data.
• Working with Product Management to understand and define requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level