Staff Engineer, eDiscovery

Coupang•Mountain View, CA

35d

About The Position

As our Staff Engineer, eDiscovery, you will be responsible for building and leading our US-based eDiscovery service delivery function. This is a critical, hands-on role that serves as the primary technical partner to our Legal, Compliance, and Digital Trust organizations. You will be responsible for managing the entire eDiscovery lifecycle for complex litigation, internal investigations, and regulatory matters. This includes operating the legal hold process, performing defensible data collections from diverse collaboration systems, and providing expert consultation on search methodology, data mapping, and managing data transfers to external review platforms. This is a foundational function, and you will need a proven track record of building and scaling eDiscovery operations, inspiring stakeholder confidence, and working with autonomy in a fast-paced, global environment.

Requirements

6-8+ years of hands-on experience in eDiscovery, digital forensics, or litigation support.
At least 5+ years of experience managing the eDiscovery lifecycle (preservation, collection, processing, production) for a corporate legal department or in a consulting/service provider role.
Deep technical experience performing data collections from complex, modern data sources, especially cloud collaboration platforms (O365, Google Workspace, etc.)
Proven experience building, scaling, or managing an in-house eDiscovery program or function.
Expertise in designing and executing complex search queries, keyword/concept filtering, and data culling methodologies.
Hands-on experience with leading eDiscovery and forensic collection tools (e.g., Relativity, Nuix, Magnet Forensics, or platform-native eDiscovery centers like Microsoft Purview).
Strong understanding of data privacy principles and the technical challenges of cross-border data transfers.
Experience working in a fast-paced, international enterprise.
Bachelor's degree or equivalent practical experience.
Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders (especially lawyers and legal professionals).

Nice To Haves

Certifications such as Certified eDiscovery Specialist (CEDS), Relativity Certified Administrator (RCA), GIAC Certified Forensic Analyst (GCFA), or other relevant digital forensic/eDiscovery certs.
Experience with scripting (Python, PowerShell) to automate collections or data manipulation.
Familiarity with data in AWS or other cloud infrastructure environments.
Fluency in Korean

Responsibilities

Manage and operate the end-to-end legal hold process, including issuing hold notices, tracking custodian acknowledgments, and ensuring the defensible preservation of relevant data.
Implement and manage granular data preservation (legal holds) across Coupang's collaboration and email platforms to prevent spoliation.
Scope, identify, and defensibly collect relevant Electronically Stored Information (ESI) from a wide range of custodian data sources for active caseloads.
Leverage platform-native tools and APIs to perform efficient, targeted data extractions from complex cloud environments.
Serve as the primary technical expert and consultant for the Legal team on all eDiscovery matters, including data mapping, discovery risks, and search methodology.
Design and execute complex search and filtering strategies (using keywords, date ranges, and other metadata) to cull data sets and prepare targeted exports for external review platforms.
Partner with Legal to respond to regulatory and government inquiries, ensuring data is collected and produced in a timely and defensible manner.
Support internal investigations by providing discreet, timely, and accurate data collection and preliminary analysis.
Develop and document standardized eDiscovery playbooks, workflows, and best practices to ensure repeatability, defensibility, and efficiency.
Manage relationships with external eDiscovery vendors and outside counsel, overseeing data transfers and ensuring adherence to project specifications.