Staff Device Program Manager

Arlo Technologies•Carlsbad, CA

3d•$113,000 - $168,000

About The Position

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day. As a member of the Arlo Device engineering team, you will be responsible for the development of video surveillance cameras, video doorbells, home monitoring/security systems, sensors and other IoT devices for service providers as well as for worldwide retail channels. These products will incorporate most of the following technologies: WiFi, BLE, SubG, NFC, Zigbee, Zwave, Ethernet, DNS/DHCP, IP, HTTP, SNMP, and embedded Linux. The primary function of the DPM (Device Program Manager) at Arlo is to manage the project from kick off to mass production. The development process includes scheduling, ODM engaging, BOM reviewing, materials planning, manufacturing, sample distribution, FW/SW/Mech/ID/HW/RF development, end to end system testing, HW troubleshooting and all other day to day project activities. Travel is occasionally required to support factory build in Vietnam, Taiwan or China.

Requirements

BS graduate in Computer or Electrical Engineering program or equivalent technical programs with minimum of 5 years related experience is desired
Strong coordination, written and oral communication skills
Ability to lead and work in a fast paced, dynamic environment
Technically savvy with the ability to understand, test and troubleshoot end-to-end product functions involve HW, FW, Apps and Cloud
Knowledge of battery technologies, HW design, bug tracking tools, and ability to read schematics and review PCB layout are essential
Software development, programming and/or scripting experience is preferred
Must be self-motivated and driven to achieve results
Proactive in taking ownership of issues and driving to resolution
Teamwork - This position requires a close working relationship with the extended teams and partners

Nice To Haves

Ability to speak Mandarin is an asset

Responsibilities

Work with PLM for project roadmap planning
Manage schedule, engineering actions, BOM, build plan, material planning, and internal cross-functional teams
Manage End to End HW, FW, SW (Client and Cloud), and Mechanical engineering development
Manage oversea ODM partners and factory build
Manage regulatory certifications to ensure compliance per product launching scopes
Oversee product skus and collaterals development
Follow project development checklist to manage internal and oversea ODM engineering teams for test plans and test reports
Perform end-to-end system functional and performance level testing
Participate and track Alpha/Beta trial issues
Provide technical support to customer care team and field customer issues
Manage engineering sample distributions
Manage sustaining and post launch activities
Hosting design review and project meetings with oversea ODMs and internal teams
Assist management to refine and enhance project development and departmental processes