About The Position

The Staff Development Specialist is responsible for designing, implementing, and evaluating training and professional development programs that support employee growth, organizational effectiveness, and business objectives. This role partners closely with leadership to identify skill gaps, enhance performance, and foster a culture of continuous learning.

Requirements

  • Bachelor's degree in Human Resources, Organizational Development, Business Administration, Education, or related field required.
  • 3+ years of experience in training, learning & development, or talent development.
  • Experience designing and facilitating training programs required.
  • Strong facilitation and presentation skills.
  • Excellent written and verbal communication skills.
  • Ability to influence and build relationships at all organizational levels.
  • Proficiency in Microsoft Office and Learning Management Systems (LMS).
  • Strong analytical and project management skills.
  • Ability to manage multiple initiatives in a fast-paced environment.

Nice To Haves

  • Healthcare or PBM experience preferred (if applicable).

Responsibilities

  • Assess organizational training needs through surveys, interviews, performance data, and strategic planning discussions.
  • Design and deliver onboarding programs, leadership development initiatives, compliance training, and role-specific learning programs.
  • Develop engaging learning materials including facilitator guides, e-learning modules, job aids, and workshops.
  • Facilitate in-person and virtual training sessions.
  • Support performance management processes, including goal-setting, coaching resources, and development planning.
  • Measure training effectiveness through KPIs, surveys, and performance metrics.
  • Analyze data to improve programs and ensure alignment with business objectives.
  • Lead or support change management initiatives related to workforce development.
  • Foster a culture of engagement, accountability, and professional growth.
  • Ensure required compliance training is current and properly documented.
  • Maintain accurate training records and reporting dashboards.
  • Performs other related duties as assigned or requested. Any one position may not include all the duties listed. The job description identifies the responsibilities and tasks typically associated with the performance of the position.
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