Staff Designer - Commerce Beyond Checkout
About The Position
Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise Lead some projects or programs within the product function and may coordinate activities of others Design process, product, and service improvements based on understanding of business needs and industry trends Determine methods and procedures on new assignments that may impact activities of others Analyze business trends to inform user experience strategies and initiatives. Collaborate with stakeholders to ensure user needs are prioritized in design processes. Lead design delivery and vision for personalized engagement beyond checkout Partner with product and engineering to drive strategy and execution Collaborate across all sides of the marketplace, balancing needs of consumers and merchants Define scalable design components and patterns for commerce touchpoints on merchant sites Explore, prototype, and present next-gen concepts that influence product direction
Requirements
- 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
- Proven track record delivering enterprise-scale, cross-platform design solutions
- Expertise in systems thinking with the ability to bridge design, business, and technical requirements
- Portfolio demonstrating excellence in both product delivery and future-facing concept work
- Exceptional communication and storytelling skills to influence stakeholders at all levels
Responsibilities
- Enhance user and customer experience across digital and physical products
- Perform complex customer experiences using UI and product design knowledge
- Lead projects within the product function
- Design process, product, and service improvements
- Analyze business trends to inform user experience strategies
- Collaborate with stakeholders to prioritize user needs
- Lead design delivery and vision for personalized engagement beyond checkout
- Partner with product and engineering to drive strategy and execution
- Collaborate across all sides of the marketplace, balancing needs of consumers and merchants
- Define scalable design components and patterns for commerce touchpoints on merchant sites
- Explore, prototype, and present next-gen concepts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
