Staff Curriculum Manager, Autonomy (R4319)

Shield AI•Washington, DC

2d•$100,000 - $150,000

About The Position

Weâre looking for a Technical Curriculum Developer to join the Hivemind Customer Engagement team â a highly skilled communicator who can transform complex AI and autonomy concepts into clear, accessible, and engaging content for our customers and internal users. This role sits at the intersection of engineering, product, and training, ensuring that every release of Hivemind is supported by world-class documentation and learning materials. Youâll play a pivotal role in helping customers understand, deploy, and maximize the value of Shield AIâs autonomy software. The ideal candidate combines deep technical writing experience with training development expertise, particularly for software or AI-driven systems.

Requirements

Bachelorâs degree in Technical Communication, Instructional Design, Computer Science, or related field
7+ years of experience of related experience in a software or technology environment (AI, defense, robotics, or aerospace preferred)
Demonstrated experience developing training or enablement materials for complex technical systems
Ability to interpret and simplify software architecture, API documentation, and AI workflows for diverse audiences
Expertise in technical writing tools and content management systems (Adobe Premiere Pro, MadCap Flare[SA1] )
Strong written communication skills with a proven ability to tell stories through technical content
Experience collaborating cross-functionally with engineering, product, and customer success
Excellent organization and attention to detail in version control and release management
Proficiency in using GenAI tools like ChatGPT, Gemini, ElevenLabs etc.

Nice To Haves

Background in autonomy, robotics, AI systems, or mission autonomy software
Experience with Learning Management Systems (LMS) such as Litmos and the development of SCORM courses
Familiarity with Agile workflows and documentation best practices within sprint cycles
Experience creating or supporting External Release Overview (XRO) and Release Readiness Review (RRR) documentation

Responsibilities

Develop and maintain customer-facing training documentation for Hivemind software releases, APIs, autonomy workflows, and mission configurations
Design and deliver training materials (e-learning modules, video tutorials, reference guides, release briefings) to support engineers, and customer success teams
Collaborate with Product, Engineering, and Customer Success to translate complex autonomy features into clear and actionable learning content
Build scalable enablement programs for customers and Shield AI employees
Establish and maintain documentation standards, templates, and content libraries across the organization
Work closely with Product Marketing and Customer Engagement to ensure release documentation aligns with customer communications and field readiness.
Manage content repositories and version control
Continuously improve content based on feedback, usage metrics, and evolving product capabilities.
Participate in release readiness reviews (RRRs) to gather technical details and ensure external-facing material (XROs) aligns with Shield AIâs standards for clarity and impact.

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