Staff Business Operations Engineer

GE Aerospace • Livonia, MI

16h • $112,000 - $165,000 • Remote

About The Position

Responsibile for day-to-day operational execution of a single product development team. Ensures the team has the facilities, tools, resources and skills they need to deliver on commitments while tracking ongoing execution and delivery of projects. Proactively identifies and removes obstacles or barriers on behalf of the team.

Requirements

• Bachelor’s degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience
• Minimum 3 years of professional experience in IT Operations
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.

Responsibilities

• Collaborate with sourcing and product/service owners to align to customer goals
• Manage the lifecycle of all vendor contracts: creation, receiving, validation and renewals.
• Use deep expertise and experience in Operations, Applications, Client Services, Digital Workplace to manage multiple concurrent projects forming a program strategy
• Ability to lead day-to-day IT operation issues, drive support team to resolution with help from team Development, simplification and control of processes and procedures to ensure effective compliance to organizational policies and goals
• Manage any IT vendors and coordinate with the global team on standards, initiatives and customer escalations
• Develop and track comprehensive project plans, perform risk mitigation, issue resolution and manage execution coordinating with GE program, support, architecture, implementation teams and other third-party providers
• Ensure conformance to all applicable GE standards policies and guidelines
• Operational reporting/communication, reviews/formulation of corrective actions working directly with stakeholders
• Leverage your domain expertise; you are expected to further the knowledge and improve productivity of your colleagues with activities such as creating learning content, giving presentations, and supporting a continuous learning culture
• Use disciplined approaches to monitor team progress via effective information dashboards for program velocity, burn-up, defect tracking, quality and compliance

Benefits

• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees