Staff Barista Coffee Bar Supervisor/Coach
About The Position
Northeast Career Planning has a new Barista position available! This is more than a barista job — it’s an opportunity to combine excellent coffee with meaningful work. As the Staff Barista – Coffee Bar Supervisor & Coach, you will lead daily operations of the Unity House supported employment coffee bar while coaching and mentoring individuals who may face barriers to employment. You’ll serve high-quality coffee, create a welcoming café environment, and help staff and program participants build confidence, skills, and workplace success. Sign on bonus may apply Schedule: Monday–Friday, 7:00 AM – 3:00 PM (No weekends!) Coffee Bar Hours: 7:30 AM – 2:00 PM
Requirements
- Associates degree preferred
- At least 1 year of experience working as a barista
- An acceptable combination of education and experience in food service, café operations, or customer service will be considered
- Demonstrated leadership or supervisory experience
- Strong communication, organizational, and interpersonal skills
Nice To Haves
- Experience ordering supplies or managing inventory in a coffee bar or food service setting
- Experience training, coaching, or supervising others in a public-facing retail environment (coffee experience strongly preferred)
- Prior experience working with individuals facing barriers to employment, or in supported employment, workforce development, or human services
Responsibilities
- Lead daily coffee bar operations, including opening and closing procedures
- Coordinate workflow to ensure efficient, friendly, and timely service
- Assign daily tasks and monitor progress throughout each shift Maintain food safety, sanitation, and workplace compliance standards
- Ensure a consistently warm and welcoming customer experience
- Train staff and supported employment participants in barista skills, customer service, and workplace expectations
- Provide clear, patient, hands-on instruction tailored to different learning styles
- Reinforce positive workplace behaviors such as punctuality, teamwork, professionalism, and communication
- Supervise staff and program participants during active shifts
- Offer real-time coaching, encouragement, and constructive feedback
- Identify performance challenges and collaborate with program staff to support growth and success
- Model respectful, inclusive, and professional behavior at all times
Benefits
- 13 paid days off in your first year for full time employment (increases every year)
- 56 hours of NYS Sick Leave
- 12 paid holidays plus 2 floating holidays
- Major medical leave, medical/dental/vision/life insurance
- 403b company contributions after one year of employment, tuition reimbursement
- 50% reduction in childcare tuition at A Child's Place. Plus, gym, tuition and cell phone discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
