Staff Auditor – Centralized Operations

U.S. BankIrving, TX
2dOnsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bancorp Corporate Audit Services (CAS) is seeking a highly motivated candidate to join our growing team of audit professionals within the Digital, Technology, and Operations team. This role will support audit coverage of the Centralized Operations business line. Operations support multiple business lines, including claims, disputes, complaints, electronic payments and call center activities. The CAS Staff Auditor is primarily responsible for assisting in completing audit engagement assignments with supervision from audit team management. The ideal candidate is expected to be familiar with wealth management, investment services and trust products operations.

Requirements

  • Bachelor’s degree (preferably in Finance, Accounting), or equivalent work experience
  • Typically more than 2 years of applicable experience
  • Knowledge of applicable laws, regulations, and regulatory trends impacting financial services
  • Basic understanding of Risk/Compliance/Audit competencies
  • Strong verbal and written communication skills.
  • Ability to manage multiple tasks and deadlines simultaneously.
  • Basic understanding of IIA Standards and the common definition of internal controls.
  • Strong analytical and critical thinking skills.
  • Relevant Financial Service Industry knowledge
  • Proficiency in Microsoft Office and other software tools (Word, Excel, PowerPoint, databases, presentations)

Nice To Haves

  • Knowledge of claims/disputes processing, complaints handling, payment services, call center operations and business processes.

Responsibilities

  • Assisting the Audit Project Manager in planning audit engagements.
  • Includes performing control testing based on audit program directions; applying appropriate sampling and control testing techniques; identifying and assessing the relevancy of potential issues; and documenting work performed in TeamMate Audit Solutions to support audit scope/conclusion in compliance with CAS Policies, Standards and Guidelines.
  • Drafting issues under the supervision of the Senior Auditor, Audit Project Manager.
  • Includes identifying root causes rather than symptoms of control weakness; assessing the issue relevance and potential exposures; and developing appropriate recommendations.
  • Collaborate with colleagues and stakeholders to evaluate, test and report on the adequacy and effectiveness of management controls.
  • Support integrated audits to assess IT and automated control risks within the digital systems and applications that support various business lines.
  • Performing additional duties as requested by CAS management.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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