STAFF ASSISTANT - 65000373

State of Florida • Jacksonville Beach, FL

10d • $34,760 - $35,712

About The Position

This is a highly responsible professional support position in the CARES office. This position performs a variety of administrative tasks. The incumbent will be an integral member of a dedicated team. PAY: Salary will be commensurate with experience and qualifications, ranging from $34,760.04 to 35, 712.24.

Requirements

• Posses strong written and oral communication skills, and uses correct grammar, punctuation, and spelling.
• Must be detail oriented and able to enter data accurately into a computerized system.
• Navigate multiple computer screens and applications.
• Basic proficiency in Microsoft Windows Operating environments and Office Suite products to include Word, Excel, Outlook, OneDrive and SharePoint.
• Prepare clear, concise, and accurate records and other documentation in a logical format.
• Ability to demonstrate a professional and courteous demeanor to establish and maintain cooperative working relationships with the public and staff.
• Ability to follow written and oral directions and instructions.
• Ability to read, understand, and apply complicated and detailed regulations, policies, procedures, and programs governing the agency.
• Ability to communicate clearly with others to obtain and verify information concerning eligibility.
• Analyze and interpret written, numerical, and verbal data from various sources.
• Ability to type and prepare reports and memorandums accurately and timely.
• Plan and organize to ensure work is completed in accordance with regulations relating to eligibility and timeliness.
• Ability to work in a large, open office environment.
• Ability to maintain confidentiality as required.
• Ability to lift and carry a laptop and associated documents (up to ten pounds).
• Must have an Associate’s degree or higher from an accredited college or university and one (1) year of professional secretarial or clerical work experience; or three (3) or more years of professional secretarial or clerical work experience; or a combination of education, professional experience with at least one (1) year of professional secretarial or clerical work experience, totaling three (3) or more years.

Responsibilities

• Inputs and processes referrals and client information into the electronic Client Information and Registration Tracking System (e).
• Maintains efficiency and quality control by reviewing documents for completeness and appropriateness prior to input and, rejects and/or requests clarification as needed.
• Compiles and analyzes data for administrative decisions.
• May act as a liaison between the HQ, BIT, and the field office for the purpose of regular equipment maintenance and troubleshooting.
• Receives and screens telephone calls in a professional and courteous manner; provides routine information, and routes calls appropriately.
• Provides general information to long-term care facilities, county agencies, hospitals, and other private providers in the community.
• Produces correspondence, memorandums, reports, in-house forms for staff, manuals and other office documents from rough draft to final copy.
• Work is highly complex and often technical or medical in nature.
• Provides technical support to staff by preparing reports, logs, and correspondence.
• Sorts and processes incoming email., responds timely to email and other electronic communication.
• Accurately routes information to the appropriate staff or eCIRTS case record; creates new eCIRTS case records; and prepares outgoing mail.
• Maintains CARES files by using appropriate filing methods.
• Purges and destroys files as mandated by following established retention schedules.
• Initiates/retains purchase requisitions for supplies; tracks purchase orders and billing receipts from vendors to adhere to timely purchasing deadlines for in-house supplies and machine maintenance.
• Prepares travel vouchers accurately and timely.
• Coordinates the collection and presentation of data for use in tracking expenditures for budget purposes.
• Coordinates all special projects as assigned by the supervisor.
• Participates in disaster recovery efforts throughout the State of Florida.
• Performs other duties as assigned.
• Attendance is an essential function of this position.

Benefits

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees