Staff Assistant II

Utah State University•Logan, UT

18h

About The Position

This position provides support to the Music Department. The successful candidate will enjoy working with faculty and students through email, phone, and in person. Must have experience working with and learning to use multiple computer systems.

Requirements

Two years of experience in an office setting or an associate degree/vocational training is required.
Skilled with computers and related software.
Skilled with basic office equipment, including printers, copiers, and telephone systems.
Excellent organizational skills.
Strong verbal and written communication skills.
Ability to effectively prioritize and juggle multiple projects
Willingness to learn new skills and multiple software and computer systems.
Ability to work independently.
Communicating: Communicates effectively both verbally and in writing.
Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
Service Orientation: Actively seeks opportunities to help others.
Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated or threatening.
Take initiative
Maintain confidentiality.
Be accountable.
Behave ethically.
Be honest and trustworthy.
Demonstrate a strong work ethic.
Be inquisitive.
Be detail oriented.
Be self-motivated.
Efficiently manage multiple tasks.
Be a team player.
Be committed to improving USU.

Nice To Haves

Bachelor’s Degree
Experience in one or more of the academic disciplines of the college (Visual Art, Design, Theatre Arts, or Music)

Responsibilities

Managing multiple schedules (classrooms, events, courses, auditions, practice rooms).
Course scheduling.
Detailed record-keeping (juries, auditions, course evaluations, course materials, concert attendance).
Piano technician coordination.
Management of locker reservations.
Course catalog data entry.
Tracking student concert attendance.
Responsible for setting up course evaluations.
Greet and assist students.
Answer telephones and reply to voicemail.
Use multiple computer systems.
Assist with filing, word processing, spreadsheets, and reports.
Other duties as assigned.