Staff Assistant I

Utah State University•Price, UT

7h•Onsite

About The Position

Provide administrative support and/or secretarial duties for the Office of Advising & Student Services at USU Eastern. This is an on campus position at the USU Eastern campus in Price, Utah. Reporting and Supervisory Responsibilities: The position is supervised by Director of Advising & Student Services who will also conduct performance evaluations. This classification may train and guide hourly and/or student staff. Responsibilities Provide front desk support and manage customer inquiries through various channels including answering phones, emails, and text messages. Maintain calendars (includes appointment reminders, checking in reserved appointments, rescheduling, and cancelling/blocking appointments as needed, etc.). Update and send Advising & Student Services related communications to students and parents. Facilitate academic advising outreach for new students including sending the advising syllabus, updating advisor assignments, and requesting batch uploads of Degree Works plans. Facilitate orientation outreach for newly admitted students including reminders to complete online orientation modules. Maintain academic advisor assignments in Banner and run other reports as needed to support the office. Maintain and recommend edits for office websites. Work closely with Director and take lead on student worker coordination, training, and scheduling. Update and revise online orientation modules as needed. Provide administrative support for the USU 1010 Connections course. Update Advising & Student Services materials and handouts as needed. Collaborate with marketing on Advising & Student Service department needs. Purchase items, process P-Card transactions, process Travel paperwork, and provide other clerical support for Advising & Student Services. Work with other departments within the building and on campus as needed. Assist Advising & Student Services with other duties as needed.

Requirements

High school diploma/GED or aptitude is required.
Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
Cover letter to be typed/pasted at the end of your application
Document size may not exceed 10 MB.

Nice To Haves

Associate Degree or 2 years of experience

Responsibilities

Provide front desk support and manage customer inquiries through various channels including answering phones, emails, and text messages.
Maintain calendars (includes appointment reminders, checking in reserved appointments, rescheduling, and cancelling/blocking appointments as needed, etc.).
Update and send Advising & Student Services related communications to students and parents.
Facilitate academic advising outreach for new students including sending the advising syllabus, updating advisor assignments, and requesting batch uploads of Degree Works plans.
Facilitate orientation outreach for newly admitted students including reminders to complete online orientation modules.
Maintain academic advisor assignments in Banner and run other reports as needed to support the office.
Maintain and recommend edits for office websites.
Work closely with Director and take lead on student worker coordination, training, and scheduling.
Update and revise online orientation modules as needed.
Provide administrative support for the USU 1010 Connections course.
Update Advising & Student Services materials and handouts as needed.
Collaborate with marketing on Advising & Student Service department needs.
Purchase items, process P-Card transactions, process Travel paperwork, and provide other clerical support for Advising & Student Services.
Work with other departments within the building and on campus as needed.
Assist Advising & Student Services with other duties as needed.