Staff Analyst, ODR Housing, ICMS

Heluna Health•Los Angeles, CA

17d•Hybrid

About The Position

The Office of Diversion and Reentry within the Los Angeles County Department of Health Services is looking for a Staff Analyst to join the ODR Housing Team. The ODR Housing program is a permanent supportive housing program serving individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. Clients in the ODR Housing program are referred to an Intensive Case Management Services (ICMS) provider, who works with the client as they transition from custody to community and on to permanent supportive housing. The Staff Analyst position will collaborate with community-based providers who are rendering field based, or project-based ICMS. This position will join an existing team of analysts and will report to ODR’s ICMS Team Lead (Senior Staff Analyst). Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field and remote. This may change at discretion of DHS.

Requirements

Four (5) years in a highly responsible program management or program operations administrative experience for high-risk populations (e.g., people who use drugs, people experiencing homeless, people who have been justice-involved)
A bachelor’s degree or higher from an accredited college or university, preferably in Social Work, Public Health, Public Policy, or related field preferred
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Successfully clear the LA County Live Scan and health clearance process.
Ability to convene and coordinate diverse stakeholder groups for purpose of collective action.
Strong synthesis, analysis and writing skills with ability to develop products, protocols, and reports.
Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, etc.
Able to multi-task and set workload priorities for time sensitive projects/tasks.
Ability to problem solve and make recommendations to processes, policies, etc.
Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
Able to work in a very diverse environment and with diverse individuals.
Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.
At a minimum, candidates need to submit/upload electronic copies of a resume describing education to include training certifications, and relevant paid and volunteer experience – relevant to the job description essential job functions.
Applications need to include legible copies of education diplomas/transcripts as applicable.
Legible copies of certificates to substantiate proficiency in skills, knowledge and abilities may be submitted.

Nice To Haves

Master’s degree strongly preferred but not required.

Responsibilities

Performs project management activities and collaborates with Staff Analysts within the team.
Support the procurement and onboarding of new ICMS providers.
Partners with ODR analyst staff to triage ICMS operational concerns.
Makes recommendations to ICMS Team Lead on program improvements.
Serve as a liaison to Brilliant Corners (DHS’s Flexible Housing Subsidy Program administrator), attending collaboration meetings and overseeing ODR FHSP operations.
Via weekly or bi-weekly check-in meetings, or as needed, provides technical assistance and training to project partners and develop, recommend, and implement program modifications.
Monitors data quality and implements data improvement procedures as needed.
Collaborates with internal and external program partners to develop, recommend, and implement best practices.
Assist in preparing program reports as needed including progress reports, performance data, and program outcomes.
Assists in coordination and collaboration with all project partners (e.g., participating departments, partner agencies, contracted service providers, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
Supports contract monitoring activities including, bi-annual risk assessment, and annual administrative and ongoing programmatic monitoring.
Processes program applications and submits referrals via CHAMP database.
Monitors and provides support to community-based providers to ensure performance on key indicators, e.g., consents, services, assessments, care plans, etc.
Other duties as assigned.