Staff Accountant

Pyramid Global Hospitality•Wesley Chapel, FL

21d

About The Position

The Staff Accountant plays a key role in supporting the financial integrity and operational excellence of Saddlebrook Resort. This position directly assists the Financial Controller with day-to-day accounting operations, income audit processes, membership accounting, and reconciliation activities. The ideal candidate is detail-oriented, collaborative, service-minded, and embraces the Game Changers mentality—taking ownership, working with precision, and supporting both internal teams and the guest experience.

Requirements

Bachelor’s degree in Accounting, Finance, or related field preferred.
Minimum of 1–3 years of accounting experience; hospitality or resort experience strongly preferred.
Working knowledge of income audit functions and accounts receivable processes.
Experience with accounting systems and Excel; hotel PMS and financial systems experience a plus.
Strong analytical, organizational, and problem-solving skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Attention to detail and accuracy
Financial discipline and integrity
Collaboration and cross-departmental communication
Customer and member service mindset
Accountability and ownership
Game Changer mentality—proactive, solutions-driven, and committed to excellence
Ability to sit, stand, and work at a computer for extended periods.
Ability to work flexible hours as needed to meet business demands, including month-end and audit cycles.

Responsibilities

General Accounting & Financial Support Directly assist the Financial Controller with daily accounting procedures and financial operations.
Respond to any reasonable task assigned by the Financial Controller in support of department and property objectives.
Maintain accurate records in accordance with company policies, internal controls, and generally accepted accounting principles (GAAP).
Work closely with the centralized accounting team on items requiring follow-up, reconciliation, or research.
Income Audit Responsibilities Reconcile daily income journals across all revenue outlets.
Prepare and compile daily income audit packages with appropriate documentation and backup.
Research and resolve discrepancies related to daily revenues.
Reconcile and log promotional checks on a daily basis.
Membership Accounting & Receivables Review and post quarterly membership charges accurately and timely.
Prepare and distribute membership statements.
Manage membership receivables and collection efforts in a professional and service-focused manner.
Conduct research on membership transactions as needed.
Partner closely with the Director of Membership Relations on all membership-related matters to ensure accuracy, communication, and member satisfaction.
Gift Certificates & Chargebacks Research and reconcile gift certificate and gift card transactions.
Investigate, document, and respond to chargebacks in a timely manner.
Maintain a detailed and accurate chargeback log, ensuring follow-up and resolution.
Service & Professional Standards Maintain the highest level of internal and external guest relations, demonstrating professionalism and discretion at all times.
Uphold Saddlebrook Resort standards, policies, and procedures while promoting a positive, collaborative workplace culture.