Staff Accountant

Circle KColumbus, IN
Onsite

About The Position

The Staff Accountant position at Circle K involves a range of essential financial functions. Key responsibilities include managing proprietary gift cards for scrip programs, which entails activation, billing, and payment application. The role also covers billing fleet carwash invoices, processing payments, and overseeing the accounts receivable status for fleet card customers, including initiating collection actions and performing account reconciliations. A significant part of the job involves monitoring and challenging fraudulent credit card chargebacks, recovering funds, and coordinating with relevant departments and franchises regarding fraud and associated charges. Additionally, the Staff Accountant is responsible for auditing vendor invoices for sales tax, daily posting of invoices and credits for franchises, and weekly printing and mailing of these documents. The role requires direct interaction with franchises to address inquiries, provide invoice copies, and resolve disputed transactions. Other duties include depositing and resolving unapplied checks, undertaking special projects, and continuously enhancing professional knowledge through various development activities. The position contributes to achieving financial and key result area targets in line with company guidelines. Circle K emphasizes a culture of pride in its people, their development, and service, aiming to make lives easier for its millions of clients globally.

Requirements

  • Bachelor’s degree in business or related field preferred. Other combinations of experience and education that meet the minimum requirements may be substituted.
  • 2 years’ experience working with customer service/support or more preferred.
  • Excellent communications skills with a strong customer service focus.
  • Ability to interact tactfully with external and internal customers.
  • Strong organizational skills with attention to detail and ability to prioritize work load.
  • Advance in MS Access, Excel, PowerPoint and Word.

Nice To Haves

  • Bachelor’s degree in business or related field
  • 2 years’ experience working with customer service/support or more

Responsibilities

  • Activating bulk proprietary gift cards for scrip program customers, to include billing and application of payments.
  • Billing fleet carwash invoices, posting payments and monitoring the receivable status of fleet card customers and initiating collection action when needed.
  • Posting journal entries and account reconciliation responsibility for the fleet customer accounts receivable account.
  • Monitoring chargeback activity using online tools and corresponding with our credit card processor on fraudulent chargebacks, challenging what has been charged back and recovering funds for our stores.
  • Following-up with appropriate department heads when fraud is detected and responsible for processing journal entries and charges to franchises when activity warrants based on individual franchise agreements.
  • Auditing vendor invoices to determine if franchises should be charged sales tax.
  • Posting invoices and credits daily for the franchises in the Accounts Receivable system.
  • Responsible for printing and mailing the franchise invoices and credits weekly.
  • Answer franchises phone calls and emails – provide invoice copies, research disputed transactions, answer questions.
  • Deposit checks.
  • Resolve checks in unapplied/unassigned status.
  • Special projects as assigned.
  • Increases professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing Financial and Key Result Area targets pursuant to Company plan guidelines.
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