Staff Accountant

Century Interactive Company Lc•Dallas, TX

11d

About The Position

Call Box exists to grow people. We hire smart, ambitious doers and give them responsibility in an exciting and complex business environment where they build, sell, and deploy AI technology solutions that tackle one of the biggest business problems in existence today: the phone. Our culture promotes a “work hard, play hard” mindset and provides clear opportunities for professional growth. We are seeking an experienced Staff Accountant (Accounting Associate) to join our small, fast-paced finance team. This hands-on role will support the month-end invoicing process, customer collections, payroll activities, accounts payable, HR-related accounting tasks, and other administrative duties. The ideal candidate is highly organized, communicates clearly with internal and external stakeholders, and can handle multiple priorities with a sense of urgency. NetSuite SuiteBilling experience is required.

Requirements

2+ years of accounting experience (corporate or public accounting experience preferred)
Hands-on NetSuite experience with SuiteBilling — setting up and managing billing schedules, subscriptions, usage billing, credit memos/adjustments, and billing runs
Extremely organized with strong attention to detail and accuracy
Excellent written and verbal communication skills; comfortable with customer-facing interactions
Strong problem-solving skills and the ability to act with urgency and prioritize work
Proficiency in Excel (formulas, filtering, basic pivot tables)

Nice To Haves

Experience with NetSuite Advanced Revenue / Revenue Recognition or other revenue modules
Familiarity with contract billing, ASC 606 basics, and collections best practices
Progress toward, or interest in pursuing, CPA or another professional credential
Experience in a SaaS, technology, or service company

Responsibilities

Review customer contracts and invoices for accuracy and compliance with contract terms
Prepare, review, and distribute customer invoices as part of the month-end billing cycle, using NetSuite SuiteBilling
Configure and maintain SuiteBilling billing schedules, billing rules, subscription and usage-based billing setups, and billing adjustments as needed
Research and resolve billing disputes and collections issues; communicate with customers to drive timely payment
Support month-end close activities and prepare related reporting and account reconciliations, including revenue recognition support related to billing changes, journal entries, and accruals
Provide documentation and schedules to support external audits and tax filings.
Provide general customer support and collaborate with other teams (sales, billing ops, IT) to resolve accounting-related issues