Stadium Operations Associate - Fayetteville Woodpeckers

MLB • Fayetteville, NC

9d • Onsite

About The Position

The Stadium Operations Associate is integral to supporting the Woodpeckers front office team with diverse operational tasks at Segra Stadium. This role is perfect for those with a fervent interest in sports and entertainment, offering an opportunity to contribute to and refine the stadium’s operational workflow. For individuals aspiring to build a career within the sports sector, this seasonal role provides a solid groundwork to grow professionally.

Requirements

• High School Diploma or equivalent.
• High level of professionalism with ability to thrive in a fast-paced team environment.
• Highly motivated with strong work ethic.
• Ability to prioritize tasks and handle numerous assignments simultaneously while working in an outdoor environment.
• Excellent customer service skills
• Ability to lift, carry and transport up to 50 lbs.
• Ability to work outdoors.
• Ability to stand for up to four (4) hours at a time in an outside environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must be available to work weekdays, weeknights, and weekends during baseball season.
• Must be available to arrive up to one (1) hour prior to game time.

Nice To Haves

• In pursuit or recent completion of a Bachelor’s degree in related fields is preferred.
• Previous experience with a professional sports team or college-level program is a plus.
• A solid understanding of baseball fundamentals is a plus.

Responsibilities

• Assist in game day and non-game day event preparation and execution, including pre-game and post-game duties.
• Assist in arranging, assembling and disassembling the concourse for events and activities hosted at the stadium.
• Responsible for providing superior customer service via written, phone and face-to-face communication in response to guest related issues and concerns, and documenting the action taken to resolve incidents.
• Assist in upkeeping the stadium’s cleanliness and replenish supplies, as needed.
• Support leadership and Game Day staff when needed.
• Inform leadership of issues and on-going problems, offering suggestions for solutions; follow-up to ensure issues are addressed and problems resolved within the department in a timely manner.
• Attend all homestand meetings and ballpark walks and stay up to date on the policies and procedures of Segra Stadium.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees