Stabilization & Success Program Manager

BAGLY, Inc.-posted 2 days ago
$65,000 - $70,000/Yr
Full-time • Manager
Onsite • Boston, MA
11-50 employees
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The SANDS Program Manager (“Manager”), reporting to the Senior Director of Programs (“Director”), will be responsible for overseeing the development, implementation, management, and evaluation of the SANDS Program (“Program”). The Manager will also be responsible for working with the other Program Managers to oversee the Community Center, including ensuring staffing and coverage for drop-in hours. This position will operate on-site at BAGLY’s Downtown Boston Community Center. Regular evenings to cover drop-in hours (with adjusted start times) and occasional weekends are required. This position includes travel inside the Commonwealth of Massachusetts and requires a current MA driver’s license.

  • Oversee the strategic development and growth of the Program, including innovating on and growing existing activities and envisioning, planning, and piloting new activities.
  • With other Program Managers, ensure appropriate staffing for the Community Center and off-site events, and serve as Manager on Duty approx. 2-3 times per week.
  • Develop and manage the annual work plan and Program budget.
  • Support grant and contract writing and reporting.
  • Ensure quantitative and qualitative data monitoring and evaluation to support continuous quality improvement, internal and external reporting, and storytelling.
  • Bring thought leadership and creativity to the Program.
  • Strengthen and grow BAGLY’s community partnerships and client referral network, particularly with area social service agencies, including working with the Director to establish Memoranda of Understanding with key partner agencies.
  • Ensure successful Program implementation, including through close collaboration with BAGLY’s other programs.
  • Oversee implementation of a new initiative to increase engagement of LGBTQ+ youth in foster care in BAGLY’s services (funded by a 3-year grant from Boston Children’s Hospital).
  • Manage BAGLY’s direct monetary aid initiative, including building the capacity of Coordinators and/or trained adult volunteers to conduct client screenings.
  • Partner with Development & Marketing to procure direct support supply donations (e.g., hygiene and home goods products, clothing, etc.) from corporate partners and individual community members.
  • Oversee direct support supplies (delivery, processing, inventory, etc.).
  • Envision, plan, and implement new activities in partnership with youth peer leaders, youth with lived experience, staff, and community partners.
  • In collaboration with Directors and Managers plan, implement and evaluate BAGLY’s internship program.
  • Collaborate with BAGLY staff to provide supplies needed for interviews (e.g., hygiene products, clothing etc.).
  • Plan and implement new activities in partnership with youth peer leaders, youth with lived experience, staff, and community partners.
  • In collaboration with Director and Development & Marketing, work to secure new funding to support new activities.
  • Collaborate with community partners to create pathways to local resources.
  • Support Community Center and statewide events, including social events.
  • Collaborate closely with colleagues across the organization.
  • Other duties as assigned.
  • Strong understanding of and commitment to BAGLY’s mission and values.
  • Strong understanding of the current and emerging needs of LGBTQ+ youth, including LGBTQ+ youth experiencing homelessness or housing insecurity or in foster care.
  • Demonstrated success in developing, implementing, managing, and evaluating community-based social service programs.
  • Demonstrated success in growing or scaling programs, including launching new activities and services.
  • Demonstrated experience writing program or activity proposals or logic models.
  • Demonstrated supervisory experience (e.g., full-time staff, part-time staff, interns, volunteers, youth).
  • Demonstrated ability to manage work plans, budgets, and grants or contracts.
  • Demonstrated experience with data monitoring and evaluation, and commitment to continuous quality improvement.
  • Demonstrated success in building community partnerships or referral networks.
  • Demonstrated ability to build supportive relationships with youth and/or young adults, including youth experiencing complex challenges.
  • Highly relevant degree such as MSW, MPH, or similar degree. LICSW preferred.
  • Demonstrated success managing LGBTQ+ youth homelessness, housing, or other social service programs.
  • Demonstrated success writing an annual work plan and creating a program budget.
  • Demonstrated success designing and implementing new data monitoring and evaluation systems and strategies (e.g., pre/post surveys, client satisfaction surveys).
  • Demonstrated success writing grant or contract applications and reports.
  • Demonstrated success developing curriculum or workshops.
  • Demonstrated success facilitating effective trainings, workshops, and meetings.
  • Multilingualism.
  • health and dental insurance
  • vacation days
  • 13 paid holidays
  • personal days
  • unlimited paid sick time
  • access to pre-tax MBTA passes
  • a 401(k) plan with employer match
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