SSYI Program Manager (Full-Time)

YMCA Of Central Massachusetts•Worcester, MA

52d•$32

About The Position

Are you passionate about Youth Development? Do you have experience working with young adults aged 17-24? If so, please apply to become part of our team, here at the Y! As the SSYI (Safe & Successful Youth Initiative) Program Manager you will be responsible for the daily operations, staff supervision, compliance, and partnership development required to deliver effective, trauma-informed, and culturally responsive services.

Requirements

Bachelor's degree in Social Work, Public Health, Criminal Justice, Human Services, or related field (Master’s preferred).
Minimum of 5 years’ experience working with high-risk youth or young adults; at least 2 years in a supervisory or program management role.
Demonstrated knowledge of trauma-informed care, street outreach models, and youth violence prevention strategies.
Excellent interpersonal, communication, and organizational skills.
Ability to work flexible hours, including evenings and occasional weekends.
Must pass CORI/SORI background check and possess a valid driver’s license.
CPR and First Aid certifications may be required.

Nice To Haves

Familiarity with the SSYI framework or similar intervention programs is strongly preferred.

Responsibilities

Oversee the day-to-day management of the SSYI program, ensuring alignment with state-funded grant goals, contract requirements, and local priorities.
Supervise outreach workers, case managers, and clinical service partners.
Lead client engagement strategies that emphasize relationship building, crisis intervention, and support toward positive behavior change.
Recruit, train, and manage SSYI program staff.
Facilitate regular team meetings, supervision, and professional development opportunities.
Promote staff wellness and safety, particularly in high-stress or high-risk environments.
Maintain strong relationships with local law enforcement, mental health providers, hospitals, reentry programs, workforce agencies, and community-based organizations.
Represent the SSYI program in coalitions, advisory groups, and public meetings.
Ensure accurate data collection and timely reporting in compliance with state SSYI guidelines.
Monitor program outcomes and use data to inform program improvements.
Collaborate with evaluation partners to assess program effectiveness.
Assist in managing the SSYI program budget in partnership with the finance team.
Ensure all activities comply with state contract requirements and organizational policies.
Dress in a appropriate professional manner that reflect the YMCA dress code policy