SSVF Financial Literacy Coordinator

Salvation Army USA•Bloomington, IL

68d•Remote

About The Position

NCI SSVF Financial Literacy Coordinator is a member of the Supportive Services for Veteran Families (SSVF) Team. The goal of the SSVF Financial Literacy Coordinator is to support Veterans through the improvement of financial literacy leading to increased willingness to work and/or apply for benefits - Veteran's benefits, SSI/SSDI/SS, ACA enrollment and public assistance programs and services. The SSVF Financial Literacy Coordinator meets Veterans in their natural setting or remotely and provides support and education during appointments and benefits appeals processes.

Requirements

Possesses a minimum of a bachelor's degree in related field or experience with direct service to marginalized populations. Comparable 1-2 years' experience in claims/benefits processing.
Valid Driver's license/MVR clearance.
Experience providing individual and group financial literacy education and support to marginalized populations.
Previous experience with social services and/or homeless programs.
Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
Close attention to detail and a high level of confidentiality
Ability to multi-task several projects concurrently
Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Ability to establish and implement policies and procedures.
Demonstrated awareness of budget resources and cost control, as well as planning and administering budgets.
Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.

Nice To Haves

Advanced degree in social work, counseling or human services is ideal.
Veteran status preferred.
Experience working with Veterans and families.

Responsibilities

Adheres to the Salvation Army Social Services Code of Ethics by providing services to all eligible Veterans and their families with dignity and respect, without discrimination.
Provides financial literacy services including education on budgeting, benefit planning, establishing savings to serve as a key bridge for members who may be reluctant to pursue employment or apply for entitlements, benefits, etc.
Completes budget worksheet, budget reviews or financial assessments with Veterans enrolled in SSVF, and ensures documentation is in the Veteran's electronic file. Consults with Veterans case management team to ensure the financial plan is included in the Veteran's Individual Service Plan (ISP).
Utilizes coaching, motivational interviewing and harm reduction strategies to support movement to financial accountability and sustainability.
Conducts ongoing workshops, one-on-one coaching and staff training with the overarching goal of improving member financial literacy (budgeting, benefit planning, establishing savings, etc.). Coordinates at least one financial literacy workshop quarterly for Veterans enrolled in the SSVF program and explores partnerships with local banks to co-present.
Supports and promotes participant self-advocacy and participation in decision-making, treatment and treatment planning.
Provides assistance to participants in obtaining and coordinating other public benefits.
Serves as a resource for income education and support tailored to the needs and desires of the Veteran.
Provides employment education services, materials, and referrals to Veterans and their families, based on individual needs.
Assists participant in obtaining all VA benefits for which they are eligible including income assistance, vocational and rehabilitation counseling, employment and training services, educational assistance, and health care services.
Utilizes SIMS for data collection/case record in a timely and accurate manner (within 5 business days).
Conduct home visits, when appropriate.
Monitor progress of participants and maintain accurate documentation of progress toward financial literacy goals and services provided.
Maintain positive work atmosphere through appropriate conflict management, courteous demeanor, and professional and appropriate communication practices. (required)
Maintain compliance in The Salvation Army's "Safe from Harm" Certification. (required)
Complies with all applicable training requirements, company safety, personnel and operational policies and procedures.
Perform other duties as assigned as related to the SSVF program.
Provides data to maintain an up-to-date Master List of clients receiving Financial Literacy services.
Performs HMIS (SIMS) data entry, reviews data for accuracy, completeness, and comprehensiveness.
Assists in generation progress reports on outcomes and activities for Staff Meetings
Completes reports for timely submission as required by the VA.
Maintains up to data and accurate record of all SSVF Financial Literacy activities.
Comply with all policies and procedures of the program and the Commission on Accreditation of Rehabilitation Facilities (CARF).
Respects all colleagues and strives to develop a workplace environment that supports The Salvation Army mission and each other and contributes to productive and harmonious teamwork.
Creates connection and coordinates referrals with the American Job Centers and career centers.
Works in partnership with other SSVF Case Managers, Intake Specialists, Outreach Workers, Health Care Navigators and Legal Services Benefits Coordinators; and participates in regular case consultation.
Participates in outreach events and activities when appropriate.
Establishes linkages with appropriate agencies and service providers in the area/community. If employment is a housing stability goal, coordinate employment attainment, through job-searching, resume-building, mock-interviewing, and dress-for-success strategies.

Benefits

The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

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