SSI Case Worker

Catholic Charities Finger Lakes•Auburn, NY

35d•$18 - $18

About The Position

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of the Finger Lakes serves Ontario, Wayne, Seneca, Cayuga, and Yates Counties with quality human service programs and advocating for social justice. We work with community partners to meet human needs and affect public policy that addresses the needs of all people. Together we make our community stronger, safer, and more inclusive. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description To provide case management services to better assist the client with working through the SSI eligibility process for a successful conclusion.

Requirements

High school diploma.
1-3 years of experience in human services, especially case or care management.
Familiarity and understanding of SSI rules and eligibility guidelines.
Relevant years of experience and education will be considered
Ability to analyze and interpret data and to handle problem resolution.
Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Willing to travel and to attend evening meetings
Ability to prioritize assignments, plan, and complete work projects with minimal direction
Exceptional time management skills and ability to effectively and meet deadlines
Excellent verbal/written skills
Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
Ability to maintain confidentiality and handle confidential information with discretion
Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
Ability to work in a cooperative and helpful manner with all individuals
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques

Responsibilities

Establish and maintain supportive relationship with participants as requested via referrals from the local Dept. of Social Services (LDSS), primarily through office visits and/or home visits, telephone visits and written correspondence.
Notify LDSS when clients are enrolled in program, have failed to participate or have withdrawn from program.
Contact LDSS upon discovery of any factors that may negatively influence the participant’s movement toward obtaining SSI benefits.
Interface with various health care providers to clarify the purpose of the medical information they are being asked to provide. This may include physicians, therapists, psychologists, Veteran’s hospitals, hospitals, clinics, prison/jail systems, substance abuse providers and school records.
Interface with Legal Services and other providers to identify/coordinate/arrange for/advocate for/provide any additional information for appeal of an SSI denial.
Build the SSI case by accessing relevant records, including third party statements and LDSS case notes.
Evaluate work history and ability for substantial gainful employment by identifying opportunities for retraining/alternate employment.
Complete and submit the SSI application packet.
Arrange for or provide transportation for hearings.
Assist, and coordinate if necessary, the SSI applicant in obtaining quality medical evaluations. This includes having an awareness of specialists and learning disability screening when appropriate.
Actively engage the SSI applicant into appropriate treatment.
Maintain case records and statistics as required.
Prepare timely reports for CCFL and LDSS.
Participate in staff meetings and other agency-related meetings/events.
Participate in agency’s strategic planning efforts.
Complete required agency and program reports in a timely manner.
Perform other related duties as required/requested.