CBRE-posted 26 days ago
Full-time • Mid Level
New York, NY
5,001-10,000 employees

About the Role: As a CBRE Workplace Strategy Sr. Manager, you will manage a team responsible for providing workplace advice to large corporate occupiers of commercial real estate. This role will be responsible for day-to-day management and operations a team assigned to provide analyst services and CAFM system oversight and administration. The key objectives of this role are maintaining accurate spatial data for Global Portfolio's and aggregating, and ensuring accurate people and organizational data to report supply and demand to various systems and teams. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross- train staff. Set and track staff and department deadlines. Mentor and coach as needed. Spatial and people data management, including accurately documenting, tracking, and reporting the CAFM environment for the client's Global Portfolio. Review existing standards and processes, identify gaps, provide recommendations and implement project plans to make improvements. Provide leadership and support for new process creation. Contribute to strategic plans for optimizing clients' large property portfolios. Evaluate real estate location data and guide clients on planning. Implementation of new features within CAFM system to meet evolving workplace strategies, such as tracking new workplace products, capacity changes, updating space types, etc. Work with clients on adopting flexible ways of working. Optimize work styles and workplace relationships. Train occupiers through change management. Educate on new ways of working and aligning business management to adopt change. Coach how to evaluate the effect of the workplace on performance. Create and maintain playbooks for the team to ensure compliance with established client requests and standards in all areas of system oversight/day to day activities Ensure compliance with policies. Continually review the existing modules and reporting in the CAFM system to ensure data accuracy and the team is utilizing the system as designed/expected. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Improve and change existing methods, processes, and standards within job discipline.

  • Provide formal supervision to employees.
  • Monitor the training and development of staff.
  • Conduct performance evaluations and coaching.
  • Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities.
  • Establish work schedules, assign tasks, and cross- train staff.
  • Set and track staff and department deadlines.
  • Mentor and coach as needed.
  • Spatial and people data management, including accurately documenting, tracking, and reporting the CAFM environment for the client's Global Portfolio.
  • Review existing standards and processes, identify gaps, provide recommendations and implement project plans to make improvements.
  • Provide leadership and support for new process creation.
  • Contribute to strategic plans for optimizing clients' large property portfolios.
  • Evaluate real estate location data and guide clients on planning.
  • Implementation of new features within CAFM system to meet evolving workplace strategies, such as tracking new workplace products, capacity changes, updating space types, etc.
  • Work with clients on adopting flexible ways of working.
  • Optimize work styles and workplace relationships.
  • Train occupiers through change management.
  • Educate on new ways of working and aligning business management to adopt change.
  • Coach how to evaluate the effect of the workplace on performance.
  • Create and maintain playbooks for the team to ensure compliance with established client requests and standards in all areas of system oversight/day to day activities
  • Ensure compliance with policies.
  • Continually review the existing modules and reporting in the CAFM system to ensure data accuracy and the team is utilizing the system as designed/expected.
  • Lead by example and model behaviors that are consistent with CBRE RISE values.
  • Influence others to adopt a different point of view while being guided by policies and departmental plans.
  • Identify and solve technical and operational problems of complexity.
  • Improve and change existing methods, processes, and standards within job discipline.
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