Sr. Workforce Training and Development Coordinator

Feeding South Florida, Inc.•Pembroke Pines, FL

About The Position

The Senior, Workforce Training & Development Coordinator is responsible for coordinating recruitment, participant engagement, partnership development, and outcome tracking across Feeding South Florida’s® workforce training programs, including Warehouse, Culinary, and CDL. This role supports individuals from enrollment through job placement by facilitating case management coordination, referral pathways, and post-graduation follow-up. The Senior Coordinator works collaboratively with instructors, case managers, employers, and community partners to strengthen training-to-employment pipelines. While instructors retain responsibility for technical instruction, this role provides dotted-line support through coordination of professional development, life-skills integration, and partner-led enrichment opportunities.

Requirements

Bachelor’s degree required in workforce development, human services, business, or related field. (Master’s preferred)
Minimum of three (3) years of workforce development, nonprofit, or program coordination experience.
Demonstrated experience with recruitment, partnership building, and employment pathway development.
Working knowledge of case management and workforce support services.
Sensitivity to diverse populations with sound judgment and the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
Strong moral compass with the ability to exercise discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
Ability to work under pressure in a fast-paced environment while meeting multiple deadlines and managing responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
Strong coaching and leadership skills with the ability to take initiative.
Strong aptitude for learning and adopting new technology platforms including software applications and phone systems.
Successful clearance of a Level 2 background check.
Strong written and verbal communication.
Strong public-speaking skills with the ability to teach diverse groups of people.
Strong computer skills with proficiency in Microsoft Office.
Positive attitude, flexibility, and a good sense of humor.
Must have access to reliable transportation.

Responsibilities

Coordinate recruitment activities for workforce training programs, including outreach, information sessions, and community engagement.
Support participant screening, enrollment, and onboarding in collaboration with case management and program teams.
Maintain recruitment pipelines aligned with workforce demand and funding requirements.
Build and maintain relationships with employers, workforce agencies, training vendors, and community organizations.
Coordinate referral pathways for students and graduates to employment, advanced training, certifications, and supportive services.
Support employer engagement activities such as information sessions, hiring events, and site visits.
Collaborate with vendors and partners to coordinate supplemental training, certifications, and informational workshops.
Coordinate case management support for workforce participants throughout training and post-graduation.
Conduct follow-up with graduates to track employment outcomes, address barriers, and connect individuals to ongoing supports.
Ensure consistent documentation and communication between case managers, instructors, and partners.
Provide dotted-line support to Warehouse, Culinary, and CDL instructors to align training with workforce readiness goals.
Coordinate professional development opportunities for instructors in collaboration with leadership and external partners.
Support integration of life skills, employability skills, and workplace readiness content into training programs.
Assist with employment placement post-graduation.
Serve as a liaison between instructional staff, case management, and employer partners.
Track participant data including enrollment, attendance, completion, credentials, placements, and retention.
Maintain accurate records and dashboards in designated data systems.
Analyze data to identify trends, gaps, and opportunities for program improvement.
Assist with preparation of reports and outcome documentation for leadership, funders, and partners.
Coordinate logistics for recruitment events, partner-led trainings, and enrichment activities.
Support compliance with workforce program requirements and grant deliverables.
Participate in workforce planning and continuous improvement efforts.
Assist management with special projects and cross-departmental initiatives as needed.
Collect, track and report workforce training metrics required for grant reporting and funder updates.
Other duties as assigned by management.