Sr. Vice President

Baker Roofing Company•Cary, NC

18h•Onsite

About The Position

The Senior Vice President (SVP) of Restoration is responsible for developing and executing the overall strategy of the business line, overseeing and optimizing the performance of company departments and profit centers. This strategic leadership role focuses on creating comprehensive business strategies, monitoring critical performance metrics, and driving continuous improvement across operational frameworks. The SVP will develop and implement leading indicators to proactively identify potential challenges, work closely with regional teams and corporate leadership, and ensure the organization's operational excellence and strategic alignment. Through strategic vision and hands-on leadership, the SVP will be accountable for enhancing internal processes, elevating customer experiences, and delivering sustained business performance across the entire business line.

Requirements

10+ years of leadership experience in commercial building restoration, with deep industry and operational expertise. Scopes include restoration related to masonry, stonework, concrete repair, window and building sealants, stucco, and below-grade waterproofing among others.
Proven track record of driving operational excellence, process improvement, and customer satisfaction.
Proven history of driving operational improvements and elevating organizational performance
Expertise in developing strategic performance metrics that transform business challenges into actionable outcomes
Advanced analytical and problem-solving skills with ability to inspire high-performing teams across multiple locations
Demonstrated capability to make data-driven decisions and lead strategic growth initiatives
Strong leadership communication skills with experience implementing comprehensive KPIs and performance indicators
Proven ability to build collaborative relationships across cross-functional teams and organizational levels
Ability to travel throughout the southeastern United States
Flexible mindset able to adapt quickly to changing market conditions and organizational priorities
Collaborative leadership approach aligned with organizational values and strategic objectives
Ability to effectively translate corporate strategy into local market execution
Track record of revenue growth paired with high safety standards and operational excellence
Computer – Salesforce (continuing education requirements) / Microsoft Office Suite
Excellent written and verbal communication skills
Exceptional organization skills
High degree of self-confidence
Motivated and professional
Must speak English fluently; Spanish is a plus
Extensive knowledge of building restoration scopes and specific OEM requirements. Candidate needs to be knowledgeable of the following systems: brick and masonry, concrete (structural and otherwise), stonework, window and building sealants, below-grade waterproofing, and stucco.

Responsibilities

Be a champion of the Baker Fundamentals
Manage and lead recruiting, hiring, and mentoring to build a talent pipeline that supports strategic regional objectives
Comprehensively monitor performance of departments, identifying strategic opportunities for improvement across the business line
Develop and leverage leading indicators to proactively identify and address potential organizational challenges
Conduct systematic analysis of operational issues, distinguishing between isolated and systemic challenges, and implement strategic solutions
Drive continuous improvement initiatives to enhance internal processes, operational efficiency, and customer experience
Establish strategic pricing models for bids and vendor relationships that support broader business objectives
Collaborate to create and implement comprehensive "Best Practices" that drive organizational excellence
Strategically assess and optimize labor resources and operational capabilities across the business line
Align service strategies and ensure consistent execution through cross-functional collaboration
Conduct strategic assessment tours of southeastern divisions to validate operational performance and strategic implementation
Lead performance review meetings to foster transparency, address challenges, and share strategic insights
Cultivate a culture of excellence, innovation, and customer-centricity
Develop and manage comprehensive budgets and resource allocation strategies
Provide executive leadership with detailed performance reports and forward-looking strategic recommendations
Lead comprehensive performance and job cost reviews to drive strategic decision-making
Serve as a strategic technical advisor, ensuring technical excellence and innovation across the business line