Sr. Vendor Integration Program Manager

Applied Systems, Inc.•Chicago, IL

12h•$130,000 - $160,000•Hybrid

About The Position

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible. We’re searching for a Sr. Vendor Integration Program Manager to join our Customer Experience team in hybrid location from either Chicago or Dallas. The Vendor Integration Program Administrator will be responsible for driving the operational success of our vendor ecosystem by managing lifecycle processes and cross-functional alignment to ensure our integrations deliver maximum value. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

Requirements

5+ years of experience in Operations or Vendor Management, with ideally 3+ years of experience at a high-growth SaaS company
Proven experience managing complex, multi-phase projects with competing priorities and external stakeholders
Highly organized with the ability to structure workflows, maintain detailed documentation, and manage high-volume vendor portfolios
Exceptional ability to develop and deliver professional presentations and executive-level reporting materials
Expert-level skills in creating dashboards, scorecards, and reporting decks to communicate program health to leadership
Proficiency in project management software (e.g. Jira, Asana, or Smartsheet) to organize tasks and track vendor milestones
Ability to synthesize complex data into actionable insights and clear, concise presentation materials
Experience developing and documenting standardized operational practices for vendor lifecycle management

Responsibilities

Manage the onboarding and renewal process for certified vendors
Develop vendor performance scorecards to track success and platform impact
Establish business and technical contacts at the vendors
Maintain vendor use cases and manage contract updates
Develop operational management practices across business development, RevOps, CX, and Product / Engineering
Coordinate end-to-end integration workflows for third-party vendors