Sr. UX Writer, Amazon Advertiser User Experience

Amazon•New York, NY

About The Position

Are you a seasoned UX Writer who is passionate about complex enterprise systems and delivering elevated writing for user experiences? The Advertising User Experience team is looking for a Senior UX Writer with exceptional skills for crafting simple straightforward, and human copy that makes even the most complex concepts intuitive and easy to understand. Our team builds innovative tools that simplify and optimize complex reporting and metrics into intuitive solutions for our advertising customers. We work backwards from the customer’s needs in order to deliver billions of ad impressions and millions of clicks daily with our world-class products. As a Senior UX writer on the Ads team, you will help craft experiences that allow advertisers of all sizes to effectively understand the measurement, insights, and reporting value of their marketing strategies on Amazon and beyond. In this role, you will work directly with UX, product, and engineering to deliver engaging user experiences, as well as translating writing guidance into our design system, Storm, to help UX writing scale while raising the bar. You will define and create standards, patterns, and mechanisms to elevate and scale our UX writing to be crisp, clear, and transparent.

Requirements

6+ years of design experience
Have an available online portfolio
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
Experience creating terminology and usage lists, content patterns, and UI text style guidelines.
Positive energy and leadership capabilities, as well as a willingness to work outside of a typical content role to deliver holistic solutions to customer problems.
Experience working with agile development methodologies
Experience designing, planning, and delivering content projects
Successful delivery of multi-channel content strategy for a global audience.
Experience writing for advertising or enterprise products.

Responsibilities

Communicate complex concepts clearly by crafting advertiser-facing content for a broad suite of products.
Create product content that is clear, helpful, human, scalable, and inclusive, being mindful of internationalization and the nuances and interpretations of language.
Collaborate with cross-functional partners (designers, researchers, product managers, and engineering), driving consensus across teams and advocating for solutions that balance customer needs and business goals.
Earn trust with product managers to develop shared vision and use research and data to identify opportunities and inform decisions.
Develop content frameworks, guidelines, product narratives, and other deliverables that explain your recommendations and help people understand the practice of UX writing and content strategy.
Work in a start-up style environment, where iteration is encouraged, thinking long-term and strategically while still achieving quick wins and short-term objectives.
Make sure that customers have the right information at the right time.

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits

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