Sr UX Designer (US Benefits)
About The Position
We’re searching for a Sr. UX Designer to join our US Employee Benefits team in a remote or hybrid setting. Our Employee Benefits team focuses on tailoring the agency management system experience for Benefits users, connecting carrier and partner solutions to digitize the round-trip of insurance. The Sr. UX Designer will handle projects across multiple products and ultimately be accountable for the delivery, quality, and success of the product’s user experience throughout the entire product lifecycle. Strategically collaborate with the Product Management team to create solutions to challenging problems through generative user research, ideation, and designs & prototypes to provide users with an efficient experience that simplifies user interfaces and complex employee benefits insurance workflows.
Requirements
- 7+ years of experience in UX, preferably in commercial software and enterprise environments.
- Excellent communication, facilitation, problem-solving, reasoning, and analytical skills
- Excellent understanding of user experience research methodologies and design principles
- Proficiency in creating prototypes using tools such as Figma, Balsamiq, Miro, etc.
Nice To Haves
- Insurance industry or Insurance technology experience
- Ability to quickly learn and adapt to new technologies and techniques – e.g., AI, Machine Learning, etc.
Responsibilities
- Develop a strong understanding of our users’ experience through our suite of products, and explore the needs and motivations of our target users
- Strategize with stakeholders across multiple functions to identify and understand the impact of potential problem spaces
- Collaboratively lead discovery with Product Management partners via mixed-methods research to acquire attitudinal and behavioral user data, synthesize and analyze results with related research efforts to deliver meaningful insights
- Explore solutions in conjunction with stakeholders, creating one or more of the following artifacts: user flows, experience maps, journey maps, wireframes, and prototypes
- Own workstreams from strategic planning through design hand-off, post-release testing, and research
Benefits
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
