Sr UX Designer I

Elsevier•Philadelphia, PA

About The Position

A Senior UX Designer I leads the design strategy for a business or product line. She/he is an expert user of a number of design tools. She/he informally mentors other designers. Responsibilities Customer (or User) Focus • Has a solid understanding of customer use cases. • Rallies the cross functional team around customer needs. • Advocates for customers with the agile team and helps inspire the team to want to know more. • Creates processes that are good at discovering customer needs and product design options. • Aligns team and coaches the team to ensure customer needs are met. Creative Problem Solving • Involves customers in product innovation that delivers value to users and growth. • Can challenge the status-quo with confidence. • Demonstrates energy and vision to see through innovative ideas. • Takes on board others' ideas and provides recognition for them. Product Design • Mastery of User-centered design process. • Mastery of interaction design skills and attention to detail. • Works with UX Researcher to understand the user needs, making proactive use of insights to drive design. • Proficiency in Human Factors Engineering and other User-Centered Design methodologies. • Manage the UCD deliverables for the project. • Assist in the developing strategy for the customer-facing product/application. Data Driven Analysis & Testing • Identifies gaps where data is needed and works with business to fill them. • Summarizes data from analytics packages, customer insight or other sources to understand context of research work. • Proactively uses data to establish key metrics for projects. • Regularly tests design work with users in partnership with UX Research team. • Iterates research methods based on testing and data analysis. • Uses data to inform testing future strategy. Technical Skills • Has an excellent knowledge of the tech stack of the organisation. • Uses design software (Axure, Sketch, Invsion) to expert level. • Mentors junior designers in technical skills. • Builds good working relationships with tech teams. • Produces designs across all platforms. Competencies Personal Capability Practices Self-Development • Takes ownership of own development and career • Initiates regular conversations with manager, coach or mentor regarding self-development • Understands what is required by the business to be successful and maps development plan accordingly • Learns from success and failures • Looks to build challenges into current assignments • Utilises formal and informal networks effectively Solves Problems and Analyzes Issues • Is able to ask effective questions and collect facts from multiple sources in order to solve problems • Is able to effectively identify and analyze problems and propose solutions • Effectively manages day-to-day issues and problems without intervention Innovates • Develops new ideas to improve process or product, and is able to prepare implementation plans • Integrates and builds on new ideas from others • Creates new opportunities by applying different perspectives and challenging the status -quo • Is recognised as an innovative thinker Interpersonal Skills Communicates Powerfully and Prolifically • Provides clear instructions and direction to others • Is able to both actively listen to and effectively question to understand another’s viewpoint • Helps others understand situations by communicating business context Collaboration and Teamwork • Encourages co-operation between all members of the team • Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team • Helps people to resolve conflict • Identifies and removes barriers to team performance • Identifies ways for further collaboration across teams Builds Relationships • Establishes rapport with others on the team and across teams • Works effectively with others to get work done • Treats all individuals with respect • Handles difficult situations, minimizing conflict Experience (US Only) and Education Suggested Minimum Years of Experience: 6-8 years Critical Experiences (Required for entry into this role): N/A Education to Qualify:

Requirements

6-8 years of experience

Responsibilities

Has a solid understanding of customer use cases.
Rallies the cross functional team around customer needs.
Advocates for customers with the agile team and helps inspire the team to want to know more.
Creates processes that are good at discovering customer needs and product design options.
Aligns team and coaches the team to ensure customer needs are met.
Involves customers in product innovation that delivers value to users and growth.
Can challenge the status-quo with confidence.
Demonstrates energy and vision to see through innovative ideas.
Takes on board others' ideas and provides recognition for them.
Mastery of User-centered design process.
Mastery of interaction design skills and attention to detail.
Works with UX Researcher to understand the user needs, making proactive use of insights to drive design.
Proficiency in Human Factors Engineering and other User-Centered Design methodologies.
Manage the UCD deliverables for the project.
Assist in the developing strategy for the customer-facing product/application.
Identifies gaps where data is needed and works with business to fill them.
Summarizes data from analytics packages, customer insight or other sources to understand context of research work.
Proactively uses data to establish key metrics for projects.
Regularly tests design work with users in partnership with UX Research team.
Iterates research methods based on testing and data analysis.
Uses data to inform testing future strategy.
Has an excellent knowledge of the tech stack of the organisation.
Uses design software (Axure, Sketch, Invsion) to expert level.
Mentors junior designers in technical skills.
Builds good working relationships with tech teams.
Produces designs across all platforms.
Takes ownership of own development and career
Initiates regular conversations with manager, coach or mentor regarding self-development
Understands what is required by the business to be successful and maps development plan accordingly
Learns from success and failures
Looks to build challenges into current assignments
Utilises formal and informal networks effectively
Is able to ask effective questions and collect facts from multiple sources in order to solve problems
Is able to effectively identify and analyze problems and propose solutions
Effectively manages day-to-day issues and problems without intervention
Develops new ideas to improve process or product, and is able to prepare implementation plans
Integrates and builds on new ideas from others
Creates new opportunities by applying different perspectives and challenging the status -quo
Is recognised as an innovative thinker
Provides clear instructions and direction to others
Is able to both actively listen to and effectively question to understand another’s viewpoint
Helps others understand situations by communicating business context
Encourages co-operation between all members of the team
Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
Helps people to resolve conflict
Identifies and removes barriers to team performance
Identifies ways for further collaboration across teams
Establishes rapport with others on the team and across teams
Works effectively with others to get work done
Treats all individuals with respect
Handles difficult situations, minimizing conflict