Sr. UX Designer, eero

Amazon • San Francisco, CA

45d

About The Position

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home. We’re looking for a Senior UX Designer to help define and grow our mobile app experience. Our core consumer team, consisting of product managers, engineers, and UX designers, works on key features for eero’s bar-raising software products. You will have a significant impact on our business as you lead, define, and drive UX for eero's mobile app. You will influence technical design and product direction. Along the way, you’ll have the opportunity to do end-to-end, customer-obsessed product design from early-stage research to high-fidelity prototyping. You must be a collaborator and strategic thinker, as you will be working side by side with other functions to bring your designs to life. As a design leader, you’ll advise and mentor other designers.

Requirements

• Have an available online portfolio
• 7+ years of UX designer or interaction designer experience

Nice To Haves

• Experience with hands-on visual design
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience defining and maintaining design patterns and UX standards
• Experience with UX design of complex workflows
• Experience in delivering design solutions for projects of large scope and complexity
• Highly proficient in a variety of design tools (Figma, Rive, Spline, Adobe CC, etc)

Responsibilities

• Work autonomously while balancing design quality within technical constraints and business requirements.
• Engage with our partner and end users a to understand their needs and design experiences that guide them through onboarding, education, troubleshooting and understanding eero products and services.
• Use customer research, wire-framing, rapid prototyping, and usability testing to invent and validate designs.
• Consume, improve, and contribute to the eero design library; develop and maintain design documentation for shared patterns and components.
• Influence and collaborate with stakeholders from Product, Engineering, Customer Experience, Brand, and Marketing.
• Work closely with other designers to gather feedback, build consistency, and critique each other’s designs; encourage team members to learn and grow skills.

Benefits

• Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed