Sr User Engagement & Outreach Representative

KBRBellevue, NE
40d$112,800 - $162,400

About The Position

Responsible for the research, development, planning, and implementation of policies and practices designed to enhance the organizations relationship with the community and employees through print, audio, video, electronic and other communication mediums. Coordinate the distribution of the company . . .

Requirements

  • Active TS/SCI clearance with polygraph required
  • Masters degree and 3 years of relevant professional experience (May have HS with 12 years, or Associate’s with 10 years, Bachelors with 6 years, or Doctorate with 2 years of experience in lieu of Masters)
  • Must be highly self-motivated with a strong technical and leadership background, demonstrating professionalism and tact under pressure
  • Excellent verbal and written communication skills are essential for effective coordination with diverse stakeholders including senior military officials and government personnel
  • Deep understanding of the intelligence community, with proven experience in technical fundamentals relating to IC collectors, mission control, and processing
  • Capability to thrive in a fast-paced and dynamic environment, maintaining a customer-focused approach in community forums
  • Familiarity with SIGINT and GEOINT systems, along with visualization and collaboration tools that enhance the utility of customer capabilities for users

Nice To Haves

  • Doctorate with 8 years of relevant professional experience
  • Knowledge of Electro-optical, RADAR, SIGINT, Communications, Mission Management, and Mission processing systems supporting space and ground architecture
  • Ability to be flexible to handle multiple priorities and to work flexible schedules as necessary
  • Strong analytical, problem-solving, and decision-making capabilities
  • Proficient communications skills and ability to serve as a trusted advisor

Responsibilities

  • Capture and prioritize user intelligence needs and requirements, addressing any gaps
  • Facilitate prompt responses to intelligence requests using customer enterprise solutions
  • Assist users in communicating their support needs to the Intelligence Community (IC)
  • Ensure users have knowledge of and access to customer systems and services, and provide tailored training and briefings
  • Engage with the Department of Defense and IC, leveraging expertise across disciplines
  • Act as a liaison between forward-placed staff and the customer, integrating fully within host organizations
  • Assess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements to the customer and greater IC
  • Communicate user priorities and shortfalls to relevant customer offices, documenting engagements in government knowledge management tools
  • Educate users on customer capabilities and ensure awareness of operational status and resource issues
  • Promote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutions
  • Function as an action officer for customer leadership and manage customer relationships, tracking user needs and metrics

Benefits

  • KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
  • KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
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