Sr Transaction Manager - Global Real Estate

ServiceNow•Santa Clara, CA

25d•Onsite

About The Position

This position will be responsible for managing a portion of the global real estate transactions consisting of approximately 4 M Sq Ft of fixed and serviced offices, serving 25k+ employees in approximately 80 locations. The position will report to the Senior Director of Global Real Estate and will work closely with the broader Workplace Services organization and other cross functional stakeholders to execute real estate transactions that are aligned with business and corporate priorities while also ensuring fiscal responsibility. This role will also work closely with its outsourced partners to ensure service delivery.

Requirements

Bachelor’s degree preferred with –10+ years of relevant experience in corporate real estate, commercial real estate, transaction management, or project management
Demonstrated experience leading an office portfolio of 3M Sq Ft or greater, with global scope preferred
Strong negotiation and stakeholder management skills
Strategic thinker, highly analytical and detail-oriented a must
Strong knowledge of leases, legal procedures and policies
Adept at conflict resolution, consensus building & problem solving
Experience working closely with a finance organization
Experienced with budget management process
Proficient in Microsoft Excel (analyzing data, pivot tables, etc.) and PowerPoint
Ability to work in a fast paced environment
Strong organizational skills
Excellent verbal and written communication skills
Highly dependable
Proven ability to effectively interface with a diverse range of roles at all levels
Demonstrated ability to make sound, data-driven decisions with enterprise impact

Responsibilities

Proactively evaluate critical lease dates, contract options, lease clauses, financial and market data for consideration in creation of the real estate and transaction strategy
Act as a strategic advisor to the business leaders and balance enterprise business needs with long-term real estate strategy, including focus on utilization and portfolio optimization to ensure fiscal responsibility
Demonstrate industry experience to propose effective and data-driven solutions to optimize the real estate portfolio and deliver savings
Establish organizational alliances and partnerships with key stakeholders, inclusive of regional and corporate partners
Initiate and manage the transaction process including maintaining accurate reports, scheduling meetings, ensuring regular communication and early escalation of potential issues.
Manage transactions in a timely manner and hold others accountable to ensure adherence to established timeline for project delivery
Ability to communicate and deliver engaging, effective presentations to a wide variety of audiences, at all organizational levels
Manage broker relationships in our fully outsourced real estate model and ensure accountability to deliverables (QBR’s, KPI’s, savings)
Collaborate closely with cross functional stakeholders such as Planning & Design, PMO, Operations, legal, finance, accounting, etc. in all phases of the real estate lifecycle to ensure alignment and adherence to approved timelines and budgets and governance standards
Preparation of comprehensive lease approval requests
Accountable for adhering to the budget and partnering with FP&A and Accounting on impact of real estate transactions
Support lease administration activities and ensure accuracy of all real estate data and reports
Develop positive working relations with landlords
Foster an inclusive and collaborative environment where we can “win as a team”
Support M&A activities, or other special transaction management projects, as required
Initiate and/or support process improvements and business initiatives, as required