Sr Trade Corrections Professional

Ameriprise Financial Services, LLC • Minneapolis, MN

13d

About The Position

Process trade corrections. Analyze and correct entries for various product types, including mutual funds, securities, cash, bonds, and managed accounts, through various internal processing systems. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Requirements

• Education: High school or GED Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience
• Previous operations, processing or customer service experience.
• Strong attention to detail, including demonstrated ability to meet accuracy standards in a high-volume processing situation.
• Ability to research and resolve problems.
• Demonstrated ability to manage multiple priorities in a fast-paced, results driven, transaction based environment.
• Ability to effectively and professionally communicate with internal business partners and advisors.

Nice To Haves

• Trading activity expertise.
• Understanding of Thomson, BETA, COLA, APL, and various other internal systems (Nice, DocX, eWorkflow).

Responsibilities

• Responsible for timely and accurate resolution of trade correction cases.
• Analyze account activity, determine cause of error and take appropriate action to correct trading activity.
• Work with both internal and external business partners to research and resolve issues, troubleshoot and provide seamless service.
• Provide support to other team members as necessary.
• Identify root cause of trade correction errors and provide solutions as appropriate.
• Conduct trend reporting and participate in problem solving sessions for continuous process improvements.

Benefits

• We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED