Sr. Test Technician

Doble Engineering•Marlborough, MA

42d•$36 - $45•Onsite

About The Position

The Senior Test Technician will provide high-level direct support to Doble Customers and clients worldwide perform testing, trouble shooting, calibration and repair in house on a variety of Doble test equipment. The successful candidate will be a highly organized, self-directed individual with elite electronic technician skills and experience. The Senior Test Technician will also be responsible for mentoring other test technicians and report findings cross functionally to route cause and correct issues found. This position is located in our Marlborough, MA office reporting to our Test Technician Supervisor.

Requirements

At least 5 years of experience as an electronic technician with a proven track record in troubleshooting and supporting electrical and mechanical aspects of highly customized, modular instruments and
Proven ability to troubleshoot and root cause Doble equipment
Complete understanding of Doble processes and systems
Experience in training and mentoring other technicians
Experience with electronic test equipment, oscilloscope, DVM, frequency counters, etc
High degree of accuracy and attention to detail
Ability to proactively communicate status & issues to internal and external customers
Ability to meet critical deadlines while managing multiple priorities
Must thrive in a deadline-driven, fast-paced team environment
Primary point of contact for at least one Doble product line
Excellent written and oral communications skill
Exceptional problem solving and debugging skills
Able to perform component level repairs
Ability to interpret detailed drawings, schematics, and diagrams

Responsibilities

Test/calibrate new production Doble test equipment
Calibrate, upgrade, test, and repair both customer-owned and Doble-leased test equipment
Record all test data and failure information in the production database
Assist customers/client with technical telephone support including remote troubleshoot of systems in the field
Provide full in-house repair, test, hardware and software upgrades, and calibration services on Doble test equipment
Fulfill customer sales orders as required
Make recommendations to improve quality or production test methods and processes
Use analog & digital troubleshooting techniques and equipment to troubleshoot to board or sub- assembly level
Train and mentor less senior test technicians
Root cause and correct issues cross functionally by reporting through Jira
Process work orders through the CRM/ERP systems to completion